2017 is quickly coming to a close and business professionals across the globe are engaged in a common annual ritual. They are assessing how well their organization performed over the past year and crafting plans for a more successful 2018.
Thanksgiving is a time for appreciation of one’s blessings and for reflection. As I reflect back on 2017, I am incredibly thankful for my faith, my family, and my friends in this challenging year. I am also thankful for my work and for my career at an organization where I will celebrate 18 years of tenure in January.
Talent is all around us and we don’t even know it. Well, hold on. Let me modify that statement. Talent is all around us and sometimes we don’t even know it. I’m a volleyball player, so when I compete against a tall, athletic-looking guy, I’m generally not surprised to find out that he’s a strong player. But in many arenas in life, it’s not so easy to identify talent until you see it in action.
This year marks APQC’s 40th anniversary, so all year long we could hardly wait for the big team party we were planning for the fall. But Hurricane Harvey had something else in store for us, and so our celebration plans ended up underwater – quite literally in this case.
In honor of boss’s day, we’re taking a look at what employees can do to help their managers. Be sure to also checkout APQC’s research into how people and organizations can improve leadership as well as our advice on what individuals can do to become better people managers.
How Royal Bank of Canada Engaged Employees in Agile
Making organizational change stick is one of the most common and vexing challenges faced by organizations today. In a recent webinar, APQC members heard how Canada’s largest bank, with offices in 37 countries and more than 80,000 employees, got change to stick when it introduced the principles of Agile across the enterprise.
As I write this blog (from the local Starbucks), many parts of APQC’s hometown of Houston are still working to recover from Hurricane Harvey, an incredibly destructive Category 4 storm that hit Texas and Louisiana in late August 2017. This storm was considered a flood disaster, dumping a total of between 40 and 50 inches of rain in southeast Texas, and inundating many parts of Houston that had never flooded before.
Every so often, I hear the hilarious statistic cited that ninety percent of drivers think that they are better than the average driver. It goes without saying that this is a mathematical impossibility. And it demonstrates the proven cognitive bias known as “illusory superiority.” Why, in an evolutionary sense, humans ended up overestimating their own abilities is beyond me (although it’s a stimulating web search rabbit hole), but it never ceases to astonish me when I see it.