What are the Top Challenges for Project Management in 2015?

Holly Lyke-Ho-Gland's picture

As we started to prepare for 2015, APQC surveyed over 300 business excellence practitioners to understand their common challenges and priorities for upcoming year, including project management. What we found was that project managers continue to struggle with several project portfolio challenges, from ensuring the right mix of projects to meet organizational goals to evolving their measures to capture projects’ value to the organization.  This infographic explores the top challenges in project management and provides some simple tips for addressing them.

What Does ‘Fix My Process’ Even Mean?

Jess Scheer's picture

In the first three installments of this blog series we’ve discussed practical and tactical steps to:

Is Your Organization’s Process Governance Strong Enough? Here is How To Know

Christine Cox's picture

It's been rodeo time here in Houston, TX and with that comes the enormous carnival that stays open late offering inspired fried foods, bumper cars, and all sorts of games. What does this have to do with organizational maturity and governance, you ask?

Well, the old carnival strength game provides a great visual for talking about where your organization lands on the scale of governance strength and what that might mean for the organization’s maturity.

How Royal Philips Improved its IT Processes Using the PCF

Holly Lyke-Ho-Gland's picture

In this interview APQC talks to Peter Keukelaar, Quality Management Expert, from Royal Philips about the drivers behind its use of the PCF in its business transformation and process improvement efforts in IT.  Peter also discusses Royal Philips’ top-down, bottom-up implementation to drive buy-in for process improvement across the organization and the biggest challenge it faced during implementation.


Great Process Improvement Begins With Knowing Your Knowledge Gaps

Jess Scheer's picture

In The Last Blog...

We identified governance activities necessary to know which steps in a cross-functional process don’t have an owner or, worse, which may have more than one. In our example, we created a RACI chart to visualize who the responsible and accountable parties are and who needs to be consulted and informed.

How are Professional Service Firms Applying the PCF? Survey Results are In!

Holly Lyke-Ho-Gland's picture

APQC conducted a survey to understand how organizations leverage the Process Classification FrameworkSM (PCF) and overcome implementation challenges. What it found was that over three-quarters of professional service (PS) firm respondents use the PCF in their client engagements for process development work and to establish a standardized language across the organization. This infographic highlights the key findings on how PS firms use the PCF with their clients and  the challenges they face in those client engagements.

4 Ways to Avoid Power Struggles Over Process Improvement Leadership

Jess Scheer's picture

In my last blog I identified the first step in improving a cross-functional process at your organization: using the Process Classification Framework to standardize the listing of all of the steps and activities used by each business or operational silo.

This month’s blog is focused on providing practical and tactical advice to help you overcome this obstacle in your process journey.

How are Your Peers Using the PCF? Preliminary Survey Results Revealed

Holly Lyke-Ho-Gland's picture

APQC is currently conducting a survey to understand how organizations are leveraging the Process Classification FrameworkSM (PCF). Preliminary results from the survey indicate that most organizations do not fully embrace a continuous improvement culture. Furthermore most organizations tend to apply the PCF for organizing their processes and as a starting point for their process improvement efforts.  The infographic below represents our preliminary findings from the survey, and we'd like to know if they are representative of your organization's processes as well.

Want Big Data to Help Process Improvement? Fix Your Plumbing

Holly Lyke-Ho-Gland's picture

I recently chatted with Ron Webb, executive director of open standards research at APQC about the intersection of Big Data and business process management (BPM). During our conversation Ron shared his perspective on the role of Big Data in process management, how to effectively match measures to purpose, and the role of people in Big Data and BPM.

APQC: What role do you see Big Data playing in process management? What are its current limitations?