Change Management Spotlight: Ron Ashkenas On New Ways To Think About Change

Abigail Heller's picture

Change has a reputation for being difficult, hard, and stressful. But what if we modified that perception? What if we started to view change differently? Would we be able to make organizational changes more easily? One thing that Ron Ashkenas, a senior partner of Schaffer Consulting and expert on organizational transformation, suggests is that change can be easier if we adjust our mindset. He offers three new ways to think about change.

Overcome Three Common Barriers to BPM

Abigail Heller's picture

According to a recent blog post, The top three barriers to effective BPM,  that Chris Taylor wrote on SuccessfulWorkplace.com, there are generally three big challenges associated with implementing business process management (BPM) initiatives.

Make Project Management More Successful

Abigail Heller's picture

It’s a sad truth that sometimes projects fail. This article written by Duncan Haughey, courtesy of the Process Excellence Network (PEX), examines five common reasons for project failure and suggests how to overcome them.

Successful Project Management is Not Rocket Science

Getting Clarity on the Process Classification Framework

Abigail Heller's picture

APQC's Process Classification FrameworkSM (PCF) is a useful tool that outlines the most common processes practiced in organization, categorizes them, and then aligns them according to a hierarchical numbering system. Yet many people feel that isn’t quite deep enough. Many users contact APQC to ask, “What do you mean by this process?” The PCF is meant to a high-level snapshot of an organization’s processes, as that allows users to tailor it to their unique needs.

Overcome Resistance to Process Change

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In 2005, Antony Savvas wrote a blog post called Resistance to Business Process Management: Gaining Buy-In. He discussed in his ComputerWeekly.com article that human nature plays a critical part in successfully implementing business process management (BPM).

Make Your Project Management Office More Effective

Abigail Heller's picture

APQC has launched its latest business excellence Best Practices Report Effective Project Management Offices.

In this latest research, there are 14 best practices that emerged with regard to project management offices (PMOs). They range from:

Process Management Failures Start With Poor Governance

Abigail Heller's picture

In December of 2012, Tom Molyneux wrote about his experiences with process management and governance in a Successful Workplace blog titled BPM’s struggle over governance. In his article, he suggests that a lack of governance is a common reason that organizations experience process management failures.

Using the New Retail PCF

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APQC released the retail process classification framework (PCF) this past fall. Over the years, the APQC cross-industry PCF has proven a valuable and useful tool for a variety of organizations in multiple industries.

Five Ways to Use Social Media to Drive Process Improvement

Abigail Heller's picture

Many organizations wonder how they can use social media to assist with process improvement initiatives. This article by Adi Gaskell, courtesy of the Process Excellence Network (PEX), offers five suggestions for how to implement these tools.

Process Strategy 2.0: A New Direction?

Abigail Heller's picture

As we move into 2013, many organizations are planning for change. The Harvard Business Review Blog Network ran a piece about the emerging trends in process and process improvement: Three Examples of New Process Strategy.