Rapid Performance Assessment Collection Tools

Use these data collection tools to help you gather the information you need to complete one of APQC's Rapid Performance Assessments.

Use the glossary of terms commonly found in measure descriptions and assessment questions for better understanding.

2.0 Develop and Manage Products and Services

Product  Development

4.0 Deliver Products and Services




Supply  Chain Planning

6.0 Develop and Manage Human Capital

HCM Organization

Develop and Counsel Employees

Reward and Retain Employees

Create and Manage

Source, Recruit, and Select Employees

Manage Employee Information

Redeploy and Retire Employees

7.0 Manage Information Technology

IT Organization

8.0 Manage Financial Resources

Accounts Payable and Expense Reimbursement

Accounts Receivable

Credit and Invoicing

Finance Organization

General Accounting and Reporting

Internal Controls


Planning and Management Accounting

Sales and Order Management