Reward and Retain Employees

Avoid spending hundreds of thousands of dollars every year recruiting and training new employees to replace the ones who leave by assessing your rewarding and retention processes with the Reward and Retain Employees Open Standards Benchmarking Assessment. Identify key measures and reveal core standards of superior performance that give managers the intelligence to build competitive benefits plans and compensation scales.

Up to 25 percent of new hires at bottom-performing organizations leave within the first year, which indicates a tremendous opportunity for better selection and on-boarding programs at these organizations.

This assessment will help your organization better manage and execute the following processes:

  • Administer benefits enrollment
  • Administer compensation and rewards to employees
  • Deliver employee benefits program
  • Deliver programs to support work-life balance for employees
  • Develop benefits and reward plans
  • Develop family support systems
  • Develop salary/compensation structure and plans
  • Identify compensation requirements based on financial, benefits, and HR policies
  • Perform benefit reconciliation
  • Perform competitive analysis of benefit and rewards
  • Process claims
  • Review compensation plans
  • Review retention and motivation indicators
  • Reward and motivate employees


There may be a fee associated with your participation. For more information, please check the Open Standards Benchmarking fee schedule.

All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. Please download a fresh copy of the assessment file from the menu above by clicking the “start assessment” button.

Each benchmarking assessment offers an Excel-based data collection tool consisting of the survey itself, the measures associated with the survey, the glossary terms needed to understand the survey, and a copy of the Process Classification Framework (PCF) relevant to the data collection instrument. The consolidated data collection tool is intended to simplify the collection of benchmarking data within your organization.

Once you have completed the data collection instrument, simply upload the file using APQC's secure file upload tool. Visit this URL to upload your file: If you are unable to connect to that web site, please contact the helpdesk for more information by sending an email to Please do not send privileged, confidential, or non-public data to APQC via email. Please review our frequently asked questions or contact the helpdesk on if you have any further questions.

APQC analysts will immediately begin validation of your submission.