Schedule

This schedule is subject to change as presenters and sessions are confirmed.

 

Monday, April 29 Pre-Conference Workshops

Only half-day workshops are available on this day. You may attend two half-day (one AM & one PM) workshops per day. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.

AM Workshops (choose from):

  • Knowledge Mapping
  • Plan and Align Your Communities of Practice Strategy
  • Using APQC's KM Framework
1:00 – 5:00 p.m.
 

PM Workshops (choose from):

  • Design, Launch, and Sustain Your Communities of Practice
  • Evolve and Sustain Your KM Program
  • Transferring Critical Knowledge
 

Tuesday, April 30 Pre-Conference Workshops

Full-day and half-day workshops are available this day. You may attend only one full day workshop per day or two half-day (one AM & one PM) workshops per day. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.

AM Workshop: Breaking Down Barriers to Knowledge Sharing

1:00 – 5:00 p.m.
 

PM Workshops (choose from):

  • KM Engagement Practices That Work
  • Strategies for Measuring KM
8:00 a.m. – 5:00 p.m.

Full-Day Workshops (choose from):

  • Creating Trust in Teams
  • Strategic Planning for KM
 

Wednesday, May 1 Pre-Conference Workshops

All workshops on this day are a full-day. You may only attend one workshop. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.

AM Workshops (choose from):

  • Defining a Business Value Proposition for Your KM Program
  • The Executive Leaders Role in KM
  • Keeping Your Communities Program on TARGET
1:00 – 5:00 p.m.

PM Workshops (choose from):

  • Breaking Down Barriers to Knowledge Sharing
  • Creating a Value Path for Your KM Approach
  • SMILE: You're a Community Manager

8:00 a.m. – 5:00 p.m.

Full-Day Workshops (choose from):

  • Process Essentials for KM
  • Techniques for Communicating KM
5:15 – 6:45 p.m. Conference Kickoff Reception
Thursday, May 2 Conference
7:00 a.m. Continental Breakfast & Registration
8:00 – 8:50 a.m. General Session: Welcome and Opening Session

Bridging High-Touch and High-Tech | Cindy Hubert | APQC

9:00 - 10:15 a.m. General Session: Keynote
Building a Strong KM Culture | Daniel Coyle
10:35 – 11:35 a.m.

Concurrent Breakout Sessions: Block 1

 =  Smarter Content Delivery for the Digital Workplace | Iknow LLC

 =  Promoting KM and Making It Stick | APQC

 =  Future Blueprints of Knowledge Management | ConocoPhillips

 =  Leveraging SMEs as KM Practitioners in a Humanitarian INGO | Samaritan's Purse International Relief

10:35 - 11:50 a.m.

Think Tank Sessions

  • Keeping an Established KM Program Relevant
  • Finding Out What Really Matters
11:35 a.m. – 12:45 p.m. Networking Lunch
12:50 – 1:50 p.m.

Concurrent Breakout Sessions: Block 2

 =  Developing a Digital Workspace Through an Agile-Based Approach | Grant Thornton

 =  Using Online Collaboration Platforms and Communities to Learn | Dubai Electricity & Water Authority

 =  Building and Expanding KM Capabilities in Your Organization | APQC

 =  10 Reasons Why You Need a Super User Network A-SAP | CMI

12:50 – 2:05 p.m.

Think Tank Sessions

  • Building Technical Knowledge Transfer into the Flow of Work
  • Towers of O365 Power
2:20 - 3:20 p.m.

Concurrent Breakout Sessions: Block 3

 =  KM Reinvention: Faster, Tougher, Smarter | TechnipFMC

 =  Using Design Thinking to Strengthen CoP Leadership and Measurement | Catholic Relief Services

 =  Integrating Enterprise Social Tools and Communities of Practice | Schlumberger

 =  The People Factor - Developing Competitive Advantage Through Sharing | Ove Arup & Partners

2:20 - 3:35 p.m.

Think Tank Sessions

  • Combating Knowledge Hoarding
  • Selling KM to Employees: What Works?
3:50 – 5:20 p.m. General Session: Keynote
Working Out Loud | John Stepper
5:20 – 5:30 p.m. General Session: Day 1 Wrap-Up
Cindy Hubert | APQC
5:30 – 7:00 p.m. Networking Reception
Friday, May 3 Conference
7:00 a.m. Continental Breakfast
8:00 – 8:15 a.m. General Session: Welcome Day 2
Cindy Hubert | APQC
8:15 – 9:15 a.m.

General Session: Accelerated Knowledge Sessions
KM? That's the Stupidest Thing I've Ever Heard | Dana Tessier | Shopify
Finding Big Ideas on Broken Roads | Lynda Braksiek | Collins Aerospace

9:35 – 10:35 a.m.

Concurrent Breakout Sessions: Block 4

 =  Powering Knowledge Discovery and Knowledge Flow with AI | Society of Petroleum Engineers

 =  The Language of Engagement | The Community Roundtable

 =  Using a Two-Tier Knowledge Management Structure | Mayer Brown LLP

9:35 a.m. - 10:50 a.m.

Think Tank Sessions

  • Staying Relevant: KM’s Role in Digital Transformation
  • Building Buy-in for KM: Get Leaders to Sit Up and Take Notice
11:00 - 11:45 a.m.

Concurrent Breakout Sessions: Block 5

 =  Setting up a Community of Practice for Data Scientists | BBVA

 =  Evolving Your Strategy So That KM Remains a Priority | KEOLIS

 =  Curating Internal Knowledge Resources Using the Liquid Network and Crowd | Medtronic

11:45 a.m. - 12:45 p.m. Networking Lunch
12:50 - 2:00 p.m. General Session: Live! with APQC & Friends
2:00 - 2:25 p.m. General Session: Keynote
Putting Knowledge into Action | Carla O'Dell
2:25 – 2:45 p.m. General Session: Closing Session & Adjourn
2:45 – UNTIL

Conference Takeaway Exchange