Schedule

Please note that this schedule is subject to change as presenters and sessions are confirmed.

 

Monday, April 24 Pre-Conference Workshops

Only half-day workshops are available on this day. You may attend two half-day (one AM & one PM) workshops per day. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.
AM Workshops
(choose from):
  • KM Strategy I: Creating a Call to Action and Developing a KM Strategy
  • Communities of Practice I: Align to Strategy and Plan CoP Approach
1:00 – 5:00 p.m.
PM Workshops
(choose from):
  • KM Strategy II: Design and Implement KM Capabilities and Evolve and Sustain Your KM Strategy
  • Communities of Practice II: Design, Launch, and Sustain Your Communities of Practice
 

Tuesday, April 25 Pre-Conference Workshops

Full-day and half-day workshops are available this day. You may attend only one full day workshop per day or two half-day (one AM & one PM) workshops per day. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.

AM Workshop:
Transferring Critical Knowledge

1:00 – 5:00 p.m.
 

PM Workshop:
Knowledge Mapping

8:00 a.m. – 5:00 p.m.
 

Full-Day Workshops (choose from):

  • Measuring the Impact of Knowledge Management
  • Benchmarking Skills for Knowledge Management
  • Building a Business Case for Knowledge Management
 

Wednesday, April 26 Pre-Conference Workshops

All workshops on this day are a full-day. You may only attend one workshop. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast

8:00 a.m. – 5:00 p.m.
 

Full-Day Workshops (choose from):

  • Measuring the Impact of Knowledge Management
  • Process Essentials for Knowledge Management
  • ExperienceChange: A Year of Experience in One Day
  • Knowledge Management Master Class
5:30 – 7:00 p.m. Conference Kickoff Reception
Thursday, April 27 Conference
7:00 a.m. Continental Breakfast & Registration
8:00 – 8:30 a.m. General Session: Welcome and Introduction by Cindy Hubert
8:30 - 9:45 a.m. Keynote: KM in the Age of Digital Transformation by Dr. Carla O'Dell
9:45 – 10:05 a.m. Networking Break
10:05 – 11:05 a.m.

Breakout Session Block 1:

 =  Leveraging Experts and Employees to Build, Grow & Sustain an Enterprise Wiki-Encyclopedia | Schneider Electric

 =  Change Management Impact on the Success of KM | Consolidated Contractors Company (CCC)

 =  Analyzing the KM Achievement Gap: Are We Getting the Most Out of Our KM Programs? | Iknow LLC

 =  Reimagine: Looking Beyond a Place to Store Content | Liberty Mutual

11:05 – 11:25 a.m.

Networking Break

11:25 a.m. – 12:25 p.m.

Breakout Session Block 2:

 =  Doing a Lot with a Little: Launching an International KM Initiative with Limited Resources | Peace Corps

 =  Measuring the Results of and Forecasting Benefits from KM | Access Sciences Corporation

 =  Simplicity as Design Principle for a KM Program | Bristow Group Inc.

 =  Blogging to Deliver More Than Hits | MITRE

12:25 – 1:35 p.m. Networking Lunch
1:35 – 2:45 p.m. General Session: Accelerated Knowledge Sessions with Sarah Crass, World Vision International and Suzan Pickels, ConocoPhillips
2:45 – 3:00 p.m. Transition Break
3:00 – 4:00 p.m.

Breakout Session Block 3:

 =  Making Collaboration and Knowledge-Sharing Work Without a Formal KM Program | BAE Systems

 =  Using Storytelling and Microlearning to Capture and Convey Knowledge | Nalco Water, an Ecolab Company

 =  Sharing Knowledge to Improve Project Management and Outcomes | APQC

 =  The Revolution Starts Here: Using AI to Transform KM | Accenture

4:00 – 4:20 p.m. Networking Break
4:20 – 5:20 p.m. General Session: Live! with APQC Experts
5:20 – 5:30 p.m. General Session: Day 1 Wrap-Up
5:30 – 7:00 p.m. Networking Reception
Friday, April 28 Conference
7:00 a.m. Continental Breakfast
8:00 – 8:15 a.m. General Session: Welcome Day 2 by Cindy Hubert
8:15 – 9:15 a.m. Keynote: Deep Work for KM: How to Succeed in a Distracted World by Cal Newport
9:15 –9:30 a.m. Transition Break
9:30 – 10:30 a.m.

Breakout Session Block 4:

 =  Knowledge Days: Knowledge-Sharing Events for a Global Organization | The Global Environment Facility

 =  How to Build a KM Program in a Culture Uncomfortable with Sharing | Intel

 =  Knowledge Managed: Reverse Engineering a Successful KM Strategy | Shopify

 =  Fueling High-Value Content Curation and Delivery | APQC

10:30 – 10:50 a.m. Networking Break
10:50 – 11:50 a.m.

Breakout Session Block 5:

 =  A People-Focused Vision of KM | Cisco

 =  Making It Sticky: 20+ Engagement Strategies That Actually Work | FMC Technologies, Inc.

 =  Strategies for Recording, Disseminating, and Reusing Knowledge in a Decentralized Company | Odebrecht

 =  Next Generation KM: The Role of Knowledge Architecture in Machine Learning and Artificial Intelligence Applications | Earley Information Science

11:50 a.m. – 1:15 p.m. Industry Roundtables Lunch and Report Out
1:15 – 1:35 p.m. Transition Break
1:35 – 2:45 p.m. Keynote: The Cognitive Revolution: The 4th Wave of Collaboration by Louis Richardson
2:45 – 3:00 p.m. General Session: Closing Remarks & Adjourn

 

2017 Conference Sponsor



Iknow LLC is a leading management and technology consulting firm that helps businesses, governments, and nonprofit organizations to harness and unlock the value of their enterprise knowledge. Iknow’s solutions, which integrate strategy, content, business process, technology, and culture dimensions, help our clients deliver the right knowledge to the right people at the right time, enabling them to improve performance and achieve their mission. Visit www.iknow.us for more details.