KM in the Age of Digital Transformation

Opening Keynote | Dr. Carla O’Dell | Thursday at 8:30 a.m.

Let’s take a look at the future of KM. It’s easy to be dazzled by the bright and shiny lights of tomorrow, but how can a KM program of today empower knowledge workers of the future? Dr. Carla O’Dell will share her perspective on the biggest trends that will transform how employees interact and share knowledge over the next decade, along with the machine learning technologies she thinks hold the most promise for KM. See what she says about:

  • Enhancing your expertise location from the world of big data and analytics
  • Moving toward anticipatory knowledge delivery (i.e., “Just enough, just in time, just for me.” Being in the flow of work at the teachable moment) 
  • Establishing trust in a virtual environment. What we can learn from peer-to-peer marketplaces such as Airbnb and Uber?

Deep Work for KM: How to Succeed in a Distracted World

Keynote | Cal Newport | Friday at 8:15 a.m.

Computer scientist Cal Newport is the author of the 2016 book Deep Work: Rules for Focused Success in a Distracted World. In this book, Newport argues that the ability to focus intensely without distraction (what he calls "deep work") is becoming increasingly valuable in our economy at the same time that it’s becoming increasingly rare. The individuals and organizations who cultivate this skill, therefore, will thrive. So can KM programs help people choose and use technologies in pursuit of deep work? Ask yourself: Are your KM tools and approaches worthy of distraction? In his talk, Newport will make the case for deep work and then provide concrete strategies for mastering this key 21st century skill and how KM can help.

The Cognitive Revolution: The 4th Wave of Collaboration

Keynote | Louis Richardson | Friday at 1:30 p.m.

Think about what is happening in your inbox right now. You and the other talented people around you are being overwhelmed in an information rich, no-question-can’t-be-asked, attention-compressed world. We are transitioning from a “what do I know” to a “what can I share” culture, and all of that insight and knowledge is just one click away. This is a powerful thing as long as it doesn’t paralyze you. During this session, we will examine the impact this is having on our businesses and how the new era of cognitive computing is changing the way we live and work. We will discuss how we can shift from our current ways of working to behaviors and practices that respect our time and talent. And we’ll take a look at how cognitive systems are augmenting our search for knowledge and answers.