Schedule

Please note that this schedule is subject to change as presenters and sessions are confirmed.

 

Monday, April 25 Pre-Conference Workshops

Full-day and half-day courses are available. You may attend only one full day course per day or two half-day (one AM & one PM) sessions per day. Lunch and snack/networking breaks will be provided throughout the day.

8:00 a.m. Registration and Continental Breakfast at APQC
8:30 a.m. – 5:00 p.m.

Workshops (choose from): 

  • Measuring the Impact of Knowledge Management
  • KM Influence Skills: The Soft Stuff is the Hard Stuff
  • Knowledge Management: It Starts with Strategy, Fundamentals (1/2 day PM)
 

Tuesday, April 26 Pre-Conference Workshops

Full-day and half-day courses are available. You may attend only one full day course per day or two half-day (one AM & one PM) sessions per day. Lunch and snack/networking breaks will be provided throughout the day.

8:00 a.m. Registration and Continental Breakfast at APQC
8:30 a.m. – 5:00 p.m.

Workshops (choose from):

  • Knowledge Mapping
  • Knowledge Management Strategy: Fundamentals (1/2 day AM)
  • Knowledge Management Strategy: Advanced (1/2 day PM)
  • Communities of Practice: Advanced (1/2 day AM)
  • Communities of Practice: Fundamentals (1/2 day PM)
 

Wednesday, April 27 Pre-Conference Workshops

All courses are a full-day. You may not attend courses that occur on the same day. Lunch and snack/networking breaks will be provided throughout the day.

8:00 a.m. Registration and Continental Breakfast at APQC
8:30 a.m. – 5:00 p.m.

Full-Day Workshops (choose from): 

  • Measuring the Impact of Knowledge
  • Knowledge Mapping
  • Experience Innovation
5:30 p.m. Conference Kickoff Reception at APQC
Thursday, April 28 Conference
7:00 a.m. Continental Breakfast & Registration at The Houstonian Hotel
8:00 – 8:15 a.m. General Session: Welcome and Introduction by Cindy Hubert
8:15 - 8:45 a.m. General Session: Best Practices and Trends in KM by Dr. Carla O'Dell
8:45 – 9:45 a.m.

Keynote Presentation: Brain Rules for KM by Dr. John Medina, Brain Scientist

9:45 – 10:00 a.m. Networking Break 
10:00 – 11:00 a.m.

Breakout Session Block 1

 =  KM as a Force for Transformative Organizational Change | Pact

 =  Innovative and Emerging KM Technologies | Iknow LLC

 =  Incentivizing a Knowledge Driven Culture | World Bank Group (IFC)

 =  Transforming Cognitive Interview Learnings into Global Competency Development | ExxonMobil

11:00 – 11:20 a.m. Networking Break
11:20 a.m. – 12:20 p.m.

Breakout Session Block 2

 =  Designing a KM Program with Adoption, Leadership Alignment & Concrete Metrics | Hewlett- Packard Enterprise Software Professional Services

 =  Everyday Agile- How Everyday Agile Enhances the Flow of Knowledge | Rockwell Collins

 =  Deploying a Formal KM System to Improve Commercial and Operational Efficiency | Keollis

 =  Mentoring as a Catalyst for Knowledge Transfer and Network Building | APQC Research Services

12:20 – 1:40 p.m. Networking Lunch
1:40 – 2:40 p.m.

Breakout Session Block 3

 =  Disseminating the Right Information at the Right Time | Novartis

 =  Breaking Barriers and Influencing Behaviors | APQC

 =  Getting Technical within Communities of Practice | Caterpillar

 =  Capturing & Applying Lessons Learned within Your Organization | Nexen Energy

2:40 – 3:00 p.m. Networking Break
3:00 – 4:00 p.m.

Breakout Session Block 4

 =  Leveraging SharePoint for Engaging & Cost Effective KM Tools | Pfizer, Inc.

 =  Design Thinking Applied to Findability for Ops | Williams

 =  Keep Calm & Ignore the Rules: ADP's Path to Community | ADP, LLC

 =  Knowledge Explosion: Multi- Generational Fueled | The Goodyear Tire & Rubber Company

4:00 – 4:15 p.m. Networking Break
4:15 – 4:45 p.m. Keynote Presentation (cont.): Brain Rules for KM by Dr. John Medina, 

Brain Scientist

4:45 – 5:00 p.m. General Session: Day 1 Wrap Up
5:00 – 7:00 p.m. Networking Reception at The Houstonian Hotel
Friday, April 29 Conference
7:30 a.m. Continental Breakfast at The Houstonian Hotel
8:00 – 8:15 a.m. General Session: Welcome Day 2
8:15 – 9:10 a.m. Keynote Presentation: Say Hello to Your New Digital Sidekick by Dr. Carla O'Dell, CEO, APQC
9:10 –9:30 a.m. Networking Break
9:30 – 10:30 a.m.

Breakout Session Block 5

 =  Managing Knowledge Through a Merger | AT&T

 =  Deriving Knowledge Insights Through Machine Learning | Deloitte & Touche

 =  Enterprise Social Creating Business Value Through Finding People | Medtronic

 =  Mapping Lessons Learned to Improve Contextual Learning at NASA | NASA- GSFC

10:30 – 10:50 a.m. Networking Break
10:50 – 11:50 a.m.

General Session: Accelerated Knowledge Sessions with

  • Getting the Message Right by Daniel Flynn, Nalco, an Ecolab Company
  • Faster, Tougher, Smarter: Accelerating Learning by Expanding KM by Kim Glover, FMC Technologies, Inc.
11:50 a.m. – 12:45 p.m. Networking Lunch
12:50 - 1:50 p.m. Keynote Presentation: Increasing Your Influence to Deliver Results by Perry Holley, IBM Leadership Coach
1:50 - 2:00 p.m. Closing Remarks & Adjourn

 

Breakout Session Topic Key

 =  KM Program & Platforms

 =  New Ideas & Technologies

 =  Collaboration & Engagement

 =  Tacit Knowledge Transfer