Workshops

Attend one or more of our pre-conference workshops being held April 27-29 to develop your skills in KM. You do not have to attend the conference to attend the workshops (and vice versa), however these workshops will give you a solid foundation going into the conference plus additional networking opportunities.

available workshops

Please select the workshops linked below for a full description.

Monday

Tuesday

Wednesday

*Note: The Workshops above are available. If you are interested in a workshop that is currently full, please email confregistration@apqc.org to be added to the waitlist. You will be notified if space becomes available.

Communities of practice

This workshop is full on Tuesday. Please email confregistration@apqc.org to be added to the waitlist.

Dates Offered: Monday, April 27 or Tuesday, April 28
Duration: 1 Day
Who should attend: KM core team members, community of practice leaders, and those interested in learning about CoPs
CEUs: .7

Description: Communities of Practice (CoP) have become KM’s foundational approach. CoPs are important because they nurture and harness the raw material of this millennium–knowledge–in the service of your organization. This workshop will cover the ten traits of successful CoPs. The content and collaborative activities will allow participants to take advantage of the lessons learned, use proven implementation tools and approaches, and build on others successes and best practices for a quick start in developing a business case or reenergizing existing communities for their organization.


Design Thinker: Experience innovation

Date Offered: Wednesday, April 29
Duration: 1 Day
Who should attend: Leaders of KM programs, business leaders with KM responsibilities, and KM teams who are keen to connect deeply with their customers, transform insights and data into actionable ideas, or create and implement new solutions with business impact fast and effectively.
CEUs: .7

Description: Innovation is as essential as it is difficult. Organizational cultures capable of "inventing the future" are rare, but the discipline of design provides people with tools and techniques to think differently, see new opportunities, and create impactful, innovative solutions. ExperiencePoint's award-winning Design Thinker workshop is an expert-guided innovation experience that explores the fundamentals of IDEO's approach. During this session, participants will be led through the process, introduced to design thinking techniques, and be broken into teams to tackle a realistic innovation project.


Knowledge management influence skills

This workshop is full. Please email confregistration@apqc.org to be added to the waitlist.

Date Offered: Tuesday, April 28
Duration: 1 Day
Who should attend: KM core team members, knowledge managers, and those involved in KM strategy development
CEUs: .7

Description: This workshop is based on the fact that the people in charge of Knowledge Management within an organization are generally not in charge of the people with the knowledge. This session focuses on tools and concepts to develop influence skills in the absence of positional authority. This is a hands-on, interactive session where participants will apply the tools and concepts to their own work situations and leave with a plan of action.


Knowledge management strategy

This workshop is full on Monday. Please email confregistration@apqc.org to be added to the waitlist.

Dates Offered: Monday, April 27 or Wednesday, April 29
Duration: 1 Day
Who should attend: KM core team members, business leaders, and those involved in KM strategy development
CEUs: .7

Description: This workshop focuses on helping KM leaders and managers develop a firm understanding of the capabilities required to develop, implement, and sustain a KM program. This session uses APQC’s Levels of Knowledge Management Maturity℠ as the foundation for creating and managing processes that help knowledge flow to the right people at the right time so they can act on it and impact organizational performance. Workshop participants will learn about and apply critical processes and tools needed to deliver a KM strategy and roadmap for their organization.


Knowledge mapping

This workshop is full on Wednesday. Please email confregistration@apqc.org to be added to the waitlist.

Dates Offered: Monday, April 27 or Wednesday, April 29
Duration: 1 Day
Who should attend: KM core team members, knowledge managers, and those involved in KM strategy development
CEUs: .7

Description: Creating a knowledge map with a detailed understanding of information and knowledge needs is critical to any knowledge management initiative, whether enterprise-wide or focused on a specific business process. This workshop focuses on the tactical steps and tools used to identify the information/knowledge gaps, to conduct and investigative process to find out where the information/knowledge can be used to enhance key areas of focus. Attendees should have a specific area of need or process in mind to attend this workshop. 


Measuring the impact of knowledge management

Dates Offered: Tuesday, April 28 or Wednesday, April 29
Duration: 1 Day
Who should attend: KM core team members and those involved the development of KM key performance indicators
CEUs: .7

Description: Measuring knowledge management (KM) helps an organization know where to focus efforts and where to invest. This workshop will focus on developing measurement approaches appropriate to your stage of KM implementation. Participants will develop and apply measures appropriate to the approaches they are using to enable knowledge sharing and transfer and demonstrate impact on the business. It will also focus on the KM measurement capability and the core processes required to develop a systematic approach for measuring the efficiency of KM.

Conference Brochure