APQC Recognized as One of North America's Most Admired Knowledge Enterprises for the Seventh Time

(Houston, Texas - November 28, 2011)  APQC, the leading benchmarking and best practices research organization, has been named one of the 2011 North American Most Admired Knowledge Enterprise (MAKE) award winners. Recognized for its organizational learning practices and outstanding customer value, APQC help organizations effectively use and leverage knowledge management services, approaches, and tools to impact business results.

“APQC is proud to be recognized as a 2011 North American MAKE winner for the seventh time,” said Dr. Carla O’Dell, president of APQC. Executive Director, Cindy Hubert adds, “We are especially pleased to see so many of our active members recognized as well for their achievements in using best practices in knowledge management to accomplish their organizations’ objectives.”

Established in 1998 by Teleos, in association with The KNOW Network, the MAKE research program was created to recognize organizations for their ability to create shareholder value (or in the case of public and non-profit organizations, to increase stakeholder value) by transforming new as well as existing enterprise knowledge into superior products/services/solutions.

Rory Chase, managing director of Teleos said, "APQC is building a portfolio of intellectual capital assets to facilitate the transfer best practice knowledge to customers and other stakeholders around the world."

The 2011 North American MAKE winners were selected by a panel of North American Fortune Global 500 business executives and leading knowledge management (KM) and intellectual capital experts. Other winners include: Apple, ConocoPhillips, Fluor, Google, IBM, Microsoft, MITRE, US Army, and US Federal Reserve System.

To access an executive summary, visit www.knowledgebusiness.com.

About APQC

APQC is a member-based nonprofit and one of the world’s leading proponents of benchmarking, best practices, and knowledge management. Working with more than 500 member organizations worldwide in all industries, APQC provides organizations with the information they need to work smarter, faster, and with greater confidence. Visit us at http://www.apqc.org/ or call +1 (713) 681 4020 for more information.

# # #