
APQC is the world's foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management.
Learn about the value of membershipWe Share Our Results
APQC membership includes access to our ever-growing Resource Library, with more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Explore the Resource LibraryThe Benchmark Data You Need
View the benchmark data you need right now, or submit data about your organization into one of our performance assessments to receive a report that compares your organization’s performance to top, median, and bottom performers.

- Powered by APQC’s Open Standards Benchmarking® database
- More than 4,360,000 data points
- Accurate, up-to-date data
- Reports are generated instantly
- Top, median, and bottom performer values for selected measures
- No data submission required

- More than 4,000 benchmark measures
- Understand your performance relative to peers
- All data is statistically validated
- Protected participant confidentiality
- Leverage APQC's capability maturity models
- Participate in upcoming research

- Reduced cycle time
- Reduced cost
- Neutral, anonymous, and unbiased third-party data collection
- Stringent methodology and data validation process
- Large global reach – we collect data from any industry across the globe
Featured Training & Events
Visit APQC's Training Catalog
Certified Process Manager Course
APQC’s 3-day immersive certification course is the foundation you need to empower and transform your organization with the essential tools to design, improve, and evolve the performance of your processes.

Process Management Essentials
Participants in this course will learn about the process lifecycle and how the seven tenets guide mature process practices; details and examples for each of the seven tenets; and how the seven tenets work together to build a strong process management approach.

Certified Knowledge Manager
Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization.

Certified Framework Professional
Participants will understand the power and benefits of using frameworks and gain practical insights, best practices, and approaches for applying frameworks and adapting them to fit an organization’s specific needs.

Understanding The Power of Benchmarking
This course provides an overview of benchmarking principles and common approaches, and an emphasis on how organizations leverage benchmarking to focus, guide, and realize value-driven improvement and change.

Certified Knowledge Transfer Specialist
APQC’s three-day, virtual knowledge transfer specialist course provides a deep learning experience in how to transfer knowledge. The curriculum combines our proven methodologies, best practices, and techniques with real-world experience for fostering systematic and organic knowledge transfer.

Let Our Experts Guide Your Continuous Improvement Journey
Contact Our Advisory Services DirectorAPQC Advisory Services
Whether you’re just getting started on your continuous improvement journey or need guidance to address governance and oversight issues, our Advisory Services team can help you get the most out of your efforts. Our process and knowledge management consultants have helped hundreds of organizations worldwide apply APQC’s research and tools to improve performance and realize their business goals.
To learn more, contact our advisory services director:
