2012 Process Conference Call for Presentations Criteria

2012 Process Conference Call for Presentations

PRESENTATION CRITERIA

Presentations should tell a story, similar to a case study, following the conception of your strategy or approach through implementation to results. As this year’s conference is based on the seven critical tenets of process management identified by APQC, tying your approaches to one or more of the tenets is a great way to provide a complete picture for the audience. Keep in mind that your audience will be practitioners either directly responsible for process management within their organization, or process owners of a particular business unit, cost center, or function.

APQC’s Seven Tenets of Process Management:

  1. Strategic alignment
  2. Governance
  3. Process models
  4. Change management
  5. Performance and maturity
  6. Process improvement
  7. Tools and technology

Traditional presentations should last one hour, including time for questions and discussion. Discussion-based sessions should last 1.5 hours, including time for table group discussions. In formulating your abstract and presentation please review the following outline, developed as a guide to help you organize your thoughts to tell a complete story. This structure provides a rich and powerful learning experience for the conference attendees, and the review committee will be looking for submissions that outline your entire process.

BACKGROUND

Set the stage by briefly introducing yourself and your organization. (no more than 2-3 minutes)

THE BIG PICTURE

Why did you undergo this effort? Provide a short overview of the issue you were trying to resolve or business opportunity you wanted to capitalize on, your strategy, approaches, and how you got started.

DESIGN AND FEATURES

Provide details and examples of how your approach works. This includes gaining support, initial investment, and start-up.

IMPLEMENTATION AND LAUNCH

Explain how you handled change management and culture and encouraged participation.

TECHNOLOGY

Describe the use of technology to support your approach.

MAINTENANCE

Describe the commitment of people and other resources required to maintain the program on an ongoing basis.

MEASURES AND RESULTS

Explain how you measure the results and how you use the data to improve.

LESSONS LEARNED

Outline the critical success factors and the obstacles your organization overcame.