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Webinars

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Webinars

As a research organization, APQC constantly uncovers best practices, benchmarks, case studies, and trends on topics ranging from process improvement to knowledge management. We regularly host Webinars on our findings and feature subject matter experts, best-practice partners, thought leaders, and our research team. Plus, our functional leaders offer tailored Webinars applicable for those in finance, human resources, and supply chain roles.

View our upcoming Webinars and their descriptions below:  

If you have any questions about our featured Webinars, please contact Krista Redmond at kredmond@apqc.org.

Webinar Descriptions

APQC Orientation

Learn how to get the most out of our online Knowledge Base. This Webinar will provide an overview of how to navigate the Web site and find the content and information you need. This complimentary orientation takes place on the first Wednesday of every month. Can't participate in an upcoming orientation? View an archived orientation.

Benchmarking webinar series

APQC has designed a Webinar series to help answer your most pressing benchmarking questions.The Benchmarking Webinar Series addresses the challenges and issues you will face at all levels of benchmarking, whether you’re just getting started or you started with us back in 1979. 

HCM Community Calls

APQC will periodically host virtual community calls that feature leading organizations or highlight best practices that can help you increase performance, improve HR processes, minimize costs, and maximize HR effectiveness. Submit your topic/speaker nominations to rwilliams@apqc.org for upcoming community calls.

KM Community Calls

Join APQC’s knowledge management experts, as well as guest facilitators, as they discuss hot topics in KM. These monthly one-hour calls are interactive, so come with questions and your personal KM experiences to share.

Virtual Visitors Day for Professional Services Firms

Join us for visitors day for professional services firms. There is no charge for this online session, during which you will learn how our best-practice research and content can help you achieve your firm’s and your clients’ business objectives.

Archived Webinars

We archive our Webinars for our members and guests to review at their convenience. If you were unable to attend an event or have just learned of APQC’s work, we invite you to view our archived recordings below.

Creating a Knowledge Based Work Force: The Intersection of KM and HR - February 2011 KM/HCM Community Call

These are slides from APQC's February 2010 Knowledge Management (KM) and Human Capital Management (HCM) community call presentation. The call featured APQC Senior Project Manager Rachele Williams and APQC Senior Advisor, KM, Jim Lee explaining how knowledge management processes can be integrated with key HR processes such as leadership development, learning and development, retention efforts, succession management, and work force planning. A case study showing how Michelin North America successfully implemented such an approach is shared.

Improving the Batting Average of Enterprise Risk Management

APQC, on behalf of IBM, surveyed nearly 300 senior finance executives’ at large, complex organizations to look at the evolving trends in enterprise risk management (ERM). Robert Torok, Executive Consultant, IBM Global Business Services, talks about the current state of enterprise risk management within organizations. He discusses the highlights, the lowlights, and lessons learned concerning the important elements of successful ERM programs. This information will provide information you need to help determine how mature your ERM systems are in relation to peers.

Measuring the Impact of Knowledge Management

APQC Executive Director Cindy Hubert and APQC Director of Performance Improvement Chris Gardner introducing practical tools and techniques for measuring the impact of knowledge management (KM) on business outcomes. Topics include which measures and measurement tactics work best and how your organization can calculate the tangible benefits of its KM activities.

Virtual Visitors Day for Professional Services Firms

Cathy Hill, global alliances director, APQC, discusses how you can learn to use and license APQC’s benchmarks and best-practices content and increase exposure for your firm as a thought leader.

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