Organizations can measure everything under the sun, but if those measures aren't focused on value-added activities and strategic objectives, the organization may not get the return on investment it desires.

Understanding an organization's current level of process management maturity helps leaders make informed decisions about where and how to improve.

How do you know if you can sustain the existence of your project or the improvements from it?

Although many organizations can engage in improvement initiatives and reap substantial benefits, not all can sustain those benefits over time. How does an organization build upon the changes it has already made?

Implementing best practices can feel like a complex, daunting task, especially after all the effort it took to identify and select the best practices in the first place.

Implementing a process framework entails much more than the initial design and roll-out. Organizations need to assess their current capabilities related to the framework and set reasonable goals for future success.

When implementing process frameworks to boost business performance, organizations should know their current capabilities and the next level of maturity they can strive for.

This article explains how to use control charts to track the current performance of processes (especially when changes to processes are made) against how they have performed in the past.

Once change is implemented, its progress must be measured and reviewed for improvement to spread.