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- The Emotional Side of Lean: Change Management at ThedaCare
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An organization may need to improve its processes, but if it does so without considering the emotions and concerns of its employees, those improvements will not yield the desired results.
Type: Case Studies Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Training & Development, Lean, Business Excellence, Quality, Employee Feedback Programs, Change Management, Organization and Management, Employee Satisfaction and Engagement, Process Improvement, Process Processes: 12.4.1.10 Assess cultural issues, 12.4 Manage change, 12.4.1 Plan for change, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.1.12 Identify barriers to change, 12.4.1.13 Determine change enablers Industry: Healthcare- Relevance: 90%
- Member Price: FREE
- Best Practices in Change Management: The Seven Tenets of Process Management
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Change management is at the core of any improvement or initiative.
Type: Best Practices and Business Drivers Topics: Business Process Management (BPM), Business Excellence, Process, Change Management, Organization and Management, Culture, Process Management Processes: 1.2.5.8 Migrate to new organization, 1.2 Develop business strategy, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.4.1.10 Assess cultural issues, 12.4 Manage change, 12.4.1 Plan for change, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.1.13 Determine change enablers- Relevance: 80%
- Member Price: FREE
- Management Systems in an International Development Context (Slides)
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How does systematically improving quality impact an organization? How can an organization apply ISO 9001 as a tool for real, tangible improvement and not just as window dressing?
Type: Presentations Topics: Assessment and Auditing, Business Excellence, Measurement, ISO, Quality, Measurement Frameworks, Quality Assessment, Process Management, Process Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 1.1.3.3 Analyze systems and technology, 1.1.3.5 Identify enterprise core competencies, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5.3 Develop role activity diagrams to assess hand-off activity, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3.1 Create commitment for improvement/change, 12.4 Manage change, 12.4.3 Implement change, 12.4.3.2 Reengineer business processes and systems, 12.4.4.1 Monitor improved process performance, 12.4.4 Sustain improvement, 12.4.1.13 Determine change enablers, 12.4.1 Plan for change Industry: Consulting/Consultants, Professional Services/Business Services- Relevance: 79%
- Member Price: FREE
- Nonmember Price: Download FREE
- Management Systems in an International Development Context
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How does systematically improving quality impact an organization? How can an organization apply ISO 9001 as a tool for real, tangible improvement and not just as window dressing?
Type: Presentations Topics: Assessment and Auditing, Business Excellence, Measurement, ISO, Quality, Measurement Frameworks, Quality Assessment, Process Management, Process Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 1.1.3.3 Analyze systems and technology, 1.1.3.5 Identify enterprise core competencies, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5.3 Develop role activity diagrams to assess hand-off activity, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3.1 Create commitment for improvement/change, 12.4 Manage change, 12.4.3 Implement change, 12.4.3.2 Reengineer business processes and systems, 12.4.4.1 Monitor improved process performance, 12.4.4 Sustain improvement, 12.4.1.13 Determine change enablers, 12.4.1 Plan for change Industry: Consulting/Consultants, Professional Services/Business Services- Relevance: 79%
- Member Price: FREE
- Nonmember Price: Download FREE
- Reducing Resistance to Balanced Scorecards
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Employees are often skeptical about new performance measurement approaches. When implementing a balanced scorecard, it is important to build support and break down barriers to change.
Type: Best Practices and Business Drivers Topics: Balanced Scorecard, Business Excellence, Quality, Performance Measurement, Measurement, Change Management, Organization and Management Processes: 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.1.1 Create enterprise measurement systems model, 12.4 Manage change, 12.4.1.12 Identify barriers to change, 12.4.1 Plan for change, 12.4.1.13 Determine change enablers Industry: Energy and Utility, Financial Services/Banking, Government/Military- Relevance: 49%
- Member Price: FREE
- Anticipate and Overcome Resistance to Change
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When implementing any kind of change, an organization must prepare to meet some degree of resistance. Learn how best-practice organizations Graybar, Grants.gov, IBM, and American Express developed strategic ...
Type: Best Practices and Business Drivers Topics: Business Excellence, Change Management, Organization and Management Processes: 12.4 Manage change, 12.0 Manage Knowledge, Improvement, and Change, 12.4.1 Plan for change, 12.4.1.12 Identify barriers to change, 12.4.1.13 Determine change enablers Industry: Computers, Financial Services/Banking, Government/Military, Logistics, Telecommunication- Relevance: 49%
- Member Price: FREE