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APQC's 2012 Knowledge Management Conference (Collection)
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APQC’s annual knowledge management (KM) conference brings together KM thought leaders and practitioners to learn how top organizations are solving problems and improving performance.
Type: Product Collection Topics: Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle- Relevance: 85%
- Member Price: FREE
- Nonmember Price: Download FREE
- KM at Ecopetrol: A Real Case of Implementation
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Ecopetrol is the main oil company in Colombia and the fourth largest in Latin America. Since 2003, the organization has leveraged knowledge management to help it achieve its business goals.
Type: Presentations Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Implementation Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle Industry: Petroleum/Oil/Gas- Relevance: 72%
- Member Price: FREE
- Nonmember Price: Download FREE
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Knowledge Management Overviews
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Knowledge management (KM) is a complex topic, and the number of resources APQC has published in the KM area can be overwhelming.
Type: Product Collection Topics: Knowledge Management (KM), Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle- Relevance: 72%
- Member Price: FREE
- Nonmember Price: Download FREE
- Knowledge Management at Royal Dutch Shell
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This profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments.
Type: Case Studies Topics: Knowledge Management (KM), Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle Industry: Petroleum/Oil/Gas- Relevance: 71%
- Member Price: FREE
- Knowledge Management at Schlumberger
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This profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments. Schlumberger was selected for inclusion in the petroleum, oil, and gas industry group.
Type: Case Studies Topics: Knowledge Management (KM), Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle Industry: Petroleum/Oil/Gas- Relevance: 71%
- Member Price: FREE
- Knowledge Management at El Paso Corporation
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This profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments.
Type: Case Studies Topics: Knowledge Management (KM), Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle Industry: Petroleum/Oil/Gas- Relevance: 70%
- Member Price: FREE
- Knowledge Management at ConocoPhillips
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This profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments. ConocoPhillips was selected for inclusion in the petroleum, oil, and gas industry group.
Type: Case Studies Topics: Knowledge Management (KM), Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle Industry: Petroleum/Oil/Gas- Relevance: 70%
- Member Price: FREE
- Knowledge Management at Baker Hughes
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This profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments. Baker Hughes was selected for inclusion in the petroleum, oil, and gas industry group.
Type: Case Studies Topics: Knowledge Management (KM), Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle Industry: Petroleum/Oil/Gas- Relevance: 70%
- Member Price: FREE
- Use Stories to Link Knowledge Management Participation to Business Outcomes
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Quantitative metrics reveal how and when employees engage in knowledge management (KM) approaches, but they can’t always convey the motivation behind engagement or what the eventual outcome is.
Type: Best Practices and Business Drivers Topics: KM Measures, Knowledge and Information Management, Knowledge Management (KM) Processes: 12.3.3.6 Develop project measures and indicators, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes, 12.3.1.10 Develop strategic measures and indicators, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change Industry: Construction, Engineering, Petroleum/Oil/Gas- Relevance: 67%
- Member Price: FREE
- Use a Variety of Measures to Assess Knowledge Management Engagement and Impact
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When designing measures for a knowledge management (KM) program, return on investment often takes center stage.
Type: Best Practices and Business Drivers Topics: KM Measures, Knowledge and Information Management, Knowledge Management (KM) Processes: 12.3.3.6 Develop project measures and indicators, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes, 12.3.1.10 Develop strategic measures and indicators, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change Industry: Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military- Relevance: 67%
- Member Price: FREE
