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Engagement and Participation for Knowledge Sharing and Collaboration (Collection)

This collection aggregates content from APQC's Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Product Collection  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 87%
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Enterprise Collaboration: A Journey, Not a Destination (Slides)

These are slides from APQC’s April 2012 knowledge management (KM) community call.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management, Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 83%
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Enterprise Collaboration: A Journey, Not a Destination - April 2012 KM Community Call

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management, Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 82%
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Engagement and Participation for Knowledge Sharing and Collaboration - Knowledge Transfer Session

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Presentations  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 78%
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Provide Training to Support New and Existing Knowledge Management Approaches

APQC recommends providing knowledge management (KM) training at every stage of an employee’s career. Training raises awareness of KM and ensures that employees use tools and approaches for maximum benefit.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy  Industry: Construction, Engineering, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 74%
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Brand Knowledge-Sharing Approaches and Tools Creatively

Best-practice organizations leverage creative branding to increase employee excitement about knowledge management (KM) and boost participation rates.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans  Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 73%
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Building a Collaborative Culture in Your Organization

Some managers see collaboration as a “nice to have” that interferes with core processes and productivity—in other words, time spent talking to colleagues is time spent not doing your job.

Type: Product Collection  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.3.3 Assess culture and readiness for KM approach, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 6.3.5 Develop and train employees, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees 
  • Relevance: 71%
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  • Nonmember Price: $395.00
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Engagement and Participation for Knowledge Sharing and Collaboration: Study Overview

In 2011, APQC conducted a Collaborative Benchmarking study to pinpoint best practices for increasing employee engagement in knowledge sharing and collaboration approaches.

Type: Articles and White Papers  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 67%
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  • Nonmember Price: Download FREE
Engagement and Participation for Knowledge Sharing and Collaboration - MITRE Corporation

A knowledge management program is only as good as it is popular.

Type: Case Studies  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Government/Military, Non-Profit, Research Organization 
  • Relevance: 67%
  • Member Price: FREE
  • Nonmember Price: $50.00
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Engagement and Participation for Knowledge Sharing and Collaboration - Fluor

A knowledge management program is only as good as it is popular.

Type: Case Studies  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Engineering 
  • Relevance: 67%
  • Member Price: FREE
  • Nonmember Price: $50.00
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