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Engagement and Participation for Knowledge Sharing and Collaboration (Collection)

This collection aggregates content from APQC's Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Product Collection  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 85%
  • Member Price: FREE
Enterprise Collaboration: A Journey, Not a Destination (Slides)

These are slides from APQC’s April 2012 knowledge management (KM) community call.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management, Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 80%
  • Member Price: FREE
Enterprise Collaboration: A Journey, Not a Destination - April 2012 KM Community Call

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management, Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 80%
  • Member Price: FREE
Engagement and Participation for Knowledge Sharing and Collaboration - Knowledge Transfer Session

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Presentations  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 75%
  • Member Price: FREE
Emerging Practices That Drive KM Engagement and Participation

During APQC’s Collaborative Benchmarking study Engagement and Participation for Knowledge Sharing and Collaboration , the research team identified 17 best practices for increasing employee engagement and ...

Type: Best Practices and Business Drivers  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.4 Create training and communication plans  Industry: Consulting/Consultants, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 74%
  • Member Price: FREE
Showcase and Leverage Subject Matter Experts

APQC recommends instituting a program that enables subject matter experts to showcase their research and pass on tacit knowledge and lessons learned to the rest of the work force.

Type: Best Practices and Business Drivers  Topics: KM Governance, roles and Job descriptions, Knowledge and Information Management, Knowledge Management (KM), KM Culture, Marketing and customer  Processes: 12.3.4.2 Define roles and resources, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.4 Create training and communication plans, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy  Industry: Construction, Engineering, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 71%
  • Member Price: FREE
Capitalize on the Visibility and Career Development a KM Role Can Provide

One way to increase excitement about knowledge sharing and collaboration is to leverage knowledge management (KM) roles as vehicles for employees to enhance their reputations and become more widely known across the ...

Type: Best Practices and Business Drivers  Topics: KM Governance, roles and Job descriptions, Knowledge and Information Management, Knowledge Management (KM), KM Culture, Marketing and customer  Processes: 12.3.4.2 Define roles and resources, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.4 Create training and communication plans, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy  Industry: Construction, Engineering 
  • Relevance: 71%
  • Member Price: FREE
Provide Training to Support New and Existing Knowledge Management Approaches

APQC recommends providing knowledge management (KM) training at every stage of an employee’s career. Training raises awareness of KM and ensures that employees use tools and approaches for maximum benefit.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy  Industry: Construction, Engineering, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 71%
  • Member Price: FREE
Introduce Knowledge Management Offerings as Part of New-Hire Onboarding

New-hire onboarding is one of the most effective times to provide employees with information about knowledge management (KM) concepts, tools, and approaches.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), Marketing and customer  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy  Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 71%
  • Member Price: FREE
Brand Knowledge-Sharing Approaches and Tools Creatively

Best-practice organizations leverage creative branding to increase employee excitement about knowledge management (KM) and boost participation rates.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans  Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 70%
  • Member Price: FREE
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