These are slides from APQC’s April 2012 knowledge management (KM) community call.

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

Over the last several years, social computing has grown at an exponential rate, as evidenced by the popularity of Twitter, Facebook, and LinkedIn.

ManpowerGroup set out to harness the experience of local staff across multiple lines of business in over 80 countries around the world.

As organizations become more dispersed and virtual interaction replaces personal contact, connecting with colleagues and getting answers in real time is challenging.

How do you make core functional knowledge easily accessible to all practitioners across the global enterprise?

While collaboration within organizational boundaries has become the norm, APQC believes that secure support for external collaboration may be the "next big thing." Several best-practice organizations in APQC’s ...

During APQC’s Collaborative Benchmarking study Engagement and Participation for Knowledge Sharing and Collaboration , the research team identified 17 best practices for increasing employee engagement and ...

Today’s organizations are constantly looking for ways to identify critical knowledge, capture it, and make it available to those who need it.

These are slides from APQC’s January 2012 knowledge management (KM) community call.