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APQC's 2012 Knowledge Management Conference (Collection)

APQC’s annual knowledge management (KM) conference brings together KM thought leaders and practitioners to learn how top organizations are solving problems and improving performance.

Type: Product Collection  Topics: Knowledge and Information Management  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle 
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Engagement and Participation for Knowledge Sharing and Collaboration (Collection)

This collection aggregates content from APQC's Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Product Collection  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
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Enterprise Collaboration: A Journey, Not a Destination (Slides)

These are slides from APQC’s April 2012 knowledge management (KM) community call.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management, Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans  Industry: Consulting/Consultants, Professional Services/Business Services 
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Enterprise Collaboration: A Journey, Not a Destination - April 2012 KM Community Call

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management, Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans  Industry: Consulting/Consultants, Professional Services/Business Services 
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Daily Applications in KM

In today’s dynamic business climate, it is necessary to gather all of your KM skills into a well-rounded plan. A solid plan requires adaptation to the current cultural environment and circumstances.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change  Industry: Aerospace 
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Transforming the Boundaries of Collaboration Across Financial Regulatory Enterprises

The Federal Reserve Bank of Cleveland is leading an effort to transform the way that bank examiners from various financial regulatory enterprises collaborate and share knowledge.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change  Industry: Financial Services/Banking, Government/Military 
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Combining Social Computing and Organizational Development Efforts into a Virtual Technical Network

Over the last several years, social computing has grown at an exponential rate, as evidenced by the popularity of Twitter, Facebook, and LinkedIn.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM)  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.3.4 Identify appropriate KM methodologies (e.g., self-service, communities, transfer), 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects  Industry: Pharmaceutical 
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Unleashing Potential Through the Power of Stories

ManpowerGroup set out to harness the experience of local staff across multiple lines of business in over 80 countries around the world.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM)  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.3.4 Identify appropriate KM methodologies (e.g., self-service, communities, transfer), 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects  Industry: Professional Services/Business Services 
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KM at Ecopetrol: A Real Case of Implementation

Ecopetrol is the main oil company in Colombia and the fourth largest in Latin America. Since 2003, the organization has leveraged knowledge management to help it achieve its business goals.

Type: Presentations  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Implementation  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle  Industry: Petroleum/Oil/Gas 
  • Relevance: 70%
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Creating a Global Virtual Hallway Using Yammer

As organizations become more dispersed and virtual interaction replaces personal contact, connecting with colleagues and getting answers in real time is challenging.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.4 Identify appropriate KM methodologies (e.g., self-service, communities, transfer), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 7.4 Manage enterprise information, 7.0 Manage Information Technology  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 70%
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  • Nonmember Price: Download FREE
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