Over the last several years, social computing has grown at an exponential rate, as evidenced by the popularity of Twitter, Facebook, and LinkedIn.

ManpowerGroup set out to harness the experience of local staff across multiple lines of business in over 80 countries around the world.

As organizations become more dispersed and virtual interaction replaces personal contact, connecting with colleagues and getting answers in real time is challenging.

In today’s fast-paced global economy, more and more organizations are undergoing mergers and acquisitions to move into new markets, gain intellectual property, and create synergies between lines of business.

These are slides from APQC’s September 2011 knowledge management (KM) community call presentation.

Although many organizations are quite successful at capturing lessons learned, they fall short when it comes to transferring and putting lessons into action.

This is an excerpt from The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business , a new book by APQC President Carla O’Dell and APQC Executive Director Cindy Hubert.

Air Products and Chemicals was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Using Communities of Practice to Drive Organizational Performance and Innovation ...

Arup Group Limited was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Using Communities of Practice to Drive Organizational Performance and Innovation .

Ernst & Young (EY) was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Using Communities of Practice to Drive Organizational Performance and Innovation .