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APQC's 2012 Knowledge Management Conference (Collection)

APQC’s annual knowledge management (KM) conference brings together KM thought leaders and practitioners to learn how top organizations are solving problems and improving performance.

Type: Product Collection  Topics: Knowledge and Information Management  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle 
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  • Member Price: FREE
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Daily Applications in KM

In today’s dynamic business climate, it is necessary to gather all of your KM skills into a well-rounded plan. A solid plan requires adaptation to the current cultural environment and circumstances.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change  Industry: Aerospace 
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Transforming the Boundaries of Collaboration Across Financial Regulatory Enterprises

The Federal Reserve Bank of Cleveland is leading an effort to transform the way that bank examiners from various financial regulatory enterprises collaborate and share knowledge.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change  Industry: Financial Services/Banking, Government/Military 
  • Relevance: 73%
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Combining Social Computing and Organizational Development Efforts into a Virtual Technical Network

Over the last several years, social computing has grown at an exponential rate, as evidenced by the popularity of Twitter, Facebook, and LinkedIn.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM)  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.3.4 Identify appropriate KM methodologies (e.g., self-service, communities, transfer), 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects  Industry: Pharmaceutical 
  • Relevance: 71%
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Unleashing Potential Through the Power of Stories

ManpowerGroup set out to harness the experience of local staff across multiple lines of business in over 80 countries around the world.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM)  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.3.4 Identify appropriate KM methodologies (e.g., self-service, communities, transfer), 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects  Industry: Professional Services/Business Services 
  • Relevance: 71%
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KM at Ecopetrol: A Real Case of Implementation

Ecopetrol is the main oil company in Colombia and the fourth largest in Latin America. Since 2003, the organization has leveraged knowledge management to help it achieve its business goals.

Type: Presentations  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Implementation  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle  Industry: Petroleum/Oil/Gas 
  • Relevance: 71%
  • Member Price: FREE
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Creating a Global Virtual Hallway Using Yammer

As organizations become more dispersed and virtual interaction replaces personal contact, connecting with colleagues and getting answers in real time is challenging.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.4 Identify appropriate KM methodologies (e.g., self-service, communities, transfer), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 7.4 Manage enterprise information, 7.0 Manage Information Technology  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 71%
  • Member Price: FREE
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Knowledge Management Overviews

Knowledge management (KM) is a complex topic, and the number of resources APQC has published in the KM area can be overwhelming.

Type: Product Collection  Topics: Knowledge Management (KM), Knowledge and Information Management  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle 
  • Relevance: 71%
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  • Nonmember Price: Download FREE
Knowledge Management at Royal Dutch Shell

This profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments.

Type: Case Studies  Topics: Knowledge Management (KM), Knowledge and Information Management  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle  Industry: Petroleum/Oil/Gas 
  • Relevance: 69%
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Knowledge Management at Schlumberger

This profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments. Schlumberger was selected for inclusion in the petroleum, oil, and gas industry group.

Type: Case Studies  Topics: Knowledge Management (KM), Knowledge and Information Management  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle  Industry: Petroleum/Oil/Gas 
  • Relevance: 69%
  • Member Price: FREE
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