Search results
- KM and Beyond: Carla O'Dell at APQC's 2012 KM Conference
-
In this keynote presentation from APQC’s 2012 knowledge management conference, APQC President Carla O’Dell outlines the three trends she sees impacting the future of knowledge management: the ...
Type: Presentations Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM) Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2.5 Develop new knowledge management approaches, 12.3.2 Assess knowledge management capabilities- Relevance: 86%
- Member Price: FREE
- Nonmember Price: Download FREE
- How Alcoa Successfully Transferred Best Practices Using Communities of Practice
-
APQC Executive Director Cindy Hubert describes the steps that Alcoa World Alumina, a leading producer of alumina and primary aluminum, took to implement best practices it had learned through benchmarking and embed ...
Type: Presentations Topics: Benchmarking, Business Excellence, Business Transformation, Process, Change Management, Organization and Management, KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Process Improvement, KM Change Management, Project Management Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.2.6 Implement new knowledge management approaches, 12.4.1 Plan for change, 12.4 Manage change, 12.4.3 Implement change Industry: Metals, Mining- Relevance: 63%
- Member Price: FREE
- Five-Stage Approach to Implementing a Knowledge Management System
-
Infosys uses a five-stage approach to developing and implementing knowledge management system solutions.
Type: Case Studies Topics: Content management, Knowledge and Information Management, Information Management, Information Systems, Information Technology, Information Sharing, Portals and Collaboration Processes: 12.3.2.5 Develop new knowledge management approaches, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.6 Implement new knowledge management approaches, 12.3.3 Identify and plan KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 7.1.3 Manage the IT portfolio, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 12.3.1.7 Assess IT needs and engage IT function, 12.3.1 Develop KM strategy Industry: Logistics- Relevance: 52%
- Member Price: FREE
- Measuring Collaboration at Lexmark
-
Collaboration metrics can be tricky.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Measurement, Business Excellence, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 52%
- Member Price: FREE
- Lexmark's Lessons Learned in Virtual Collaboration
-
Dennis Pearce, enterprise knowledge architect at Lexmark International, discusses Lexmark’s key lessons learned during the development of its virtual collaboration spaces.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 52%
- Member Price: FREE
- Value Streams and Processes at Lexmark
-
Lexmark sees its business in terms of process but also connects all of its efforts to key business value streams.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 52%
- Member Price: FREE
- Moving to a New Structure for Virtual Collaboration at Lexmark
-
Dennis Pearce, enterprise knowledge architect at Lexmark International, explains the systematic process Lexmark is using to migrate to a new platform for virtual collaboration and content management.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 52%
- Member Price: FREE
- How Lexmark Used APQC’s PCF to Structure Its Collaboration Spaces
-
Dennis Pearce, enterprise knowledge architect at Lexmark International, explains how APQC’s Process Classification Framework provided the structure for Lexmark’s streamlined virtual collaboration ...
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Process, Business Excellence, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 52%
- Member Price: FREE
- Temporary Collaboration Spaces
-
Dennis Pearce, enterprise knowledge architect at Lexmark International, describes the benefits of designating certain collaboration spaces as temporary.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 52%
- Member Price: FREE
- Lexmark’s Information City
-
Dennis Pearce, enterprise knowledge architect at Lexmark International, explains how Lexmark defines its different types of collaboration spaces based on the work being performed.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Information Sharing, Portals and Collaboration, Information Technology, Organization Structures, Organization and Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.2 Assess knowledge management capabilities, 12.3.2.5 Develop new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 52%
- Member Price: FREE