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- KM and Beyond: Carla O'Dell at APQC's 2012 KM Conference
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In this keynote presentation from APQC’s 2012 knowledge management conference, APQC President Carla O’Dell outlines the three trends she sees impacting the future of knowledge management: the ...
Type: Presentations Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM) Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2.5 Develop new knowledge management approaches, 12.3.2 Assess knowledge management capabilities- Relevance: 80%
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- Knowledge Analytics: Understanding the Step-by-Step Process
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Knowledge Analytics (SM) is a seven-step process for deploying KM approaches, evaluating their impact, and using the resulting analysis to improve business decision making.
Type: Presentations Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Business Case, KM Measures Processes: 12.3.1.5 Identify links to key initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.1.10 Develop strategic measures and indicators- Relevance: 80%
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- Knowledge Analytics: A Fresh Way of Thinking About an Old Problem
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Knowledge Analytics (SM) is a process designed to facilitate conversations with senior leaders and assimilate new, data-driven insights about knowledge into business decision making.
Type: Articles and White Papers Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Business Case, KM Measures Processes: 12.3.1.5 Identify links to key initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs, 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3.1.10 Develop strategic measures and indicators- Relevance: 80%
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- KM Maturity and the Potential Return on Investment (Slides)
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These are slides from APQC’s October 2011 knowledge management (KM) community call presentation. The call featured Paul Penaloza of APQC and Dr.
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Measures Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs- Relevance: 64%
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- KM Maturity and the Potential Return on Investment - October 2011 KM Community Call
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Knowledge management (KM) leaders want to know how their approaches, processes, and tools are performing and where they should invest to achieve targeted improvement.
Type: Presentations Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Measures Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs- Relevance: 64%
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- Nonmember Price: Download FREE
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APQC's 2010 KM Community Calls
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APQC hosts a monthly knowledge management (KM) community call to connect with our KM members.
Type: Product Collection Topics: Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle- Relevance: 62%
- Member Price: FREE
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APQC's 2010 Knowledge Management Conference
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APQC’s annual knowledge management (KM) conference brings together KM thought leaders and practitioners to learn how top organizations are solving problems and improving performance.
Type: Product Collection Topics: Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle- Relevance: 62%
- Member Price: FREE
- How Mature Is Your KM Program? Using APQC's KM Capability Assessment Tool
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APQC’s Knowledge Management (KM) Capability Assessment Tool is a diagnostic that lets KM practitioners measure every aspect of their KM programs, from strategy and business case development to specific processes and ...
Type: Articles and White Papers Topics: KM Assessments, Knowledge and Information Management, Knowledge Management (KM), KM Business Case, KM Measures Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.2.3 Identify gaps and needs, 12.3.1.10 Develop strategic measures and indicators, 12.3.1 Develop KM strategy- Relevance: 62%
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- Value Path Measurement for Knowledge Management
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Most organizations make some effort to measure participation in their knowledge management (KM) programs, but the best-of-the-best go beyond simply tracking activity levels.
Type: Articles and White Papers Topics: KM Measures, Knowledge and Information Management, Knowledge Management (KM) Processes: 12.3.2.2 Evaluate existing knowledge management approaches, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes- Relevance: 62%
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- How to Make Your Knowledge Management Program Matter
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Many organizations want to enhance their knowledge management (KM) capabilities and embed knowledge-sharing behaviors, but don’t know where to start.
Type: Articles and White Papers Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Business Case, KM Measures, KM Culture, KM Change Management Processes: 12.3.2.1 Assess maturity of existing KM initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.2 Evaluate existing knowledge management approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.10 Develop strategic measures and indicators, 12.3.1.9 Develop change management approaches- Relevance: 60%
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