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Engagement and Participation for Knowledge Sharing and Collaboration (Collection)

This collection aggregates content from APQC's Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Product Collection  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 87%
  • Member Price: FREE
Optimizing Knowledge Management with Proven Marketing Strategies

Knowledge management initiatives can fail to meet objectives if they are not marketed.

Type: Presentations  Topics: Marketing, Sales and Marketing, KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management  Processes: 12.3.1.8 Develop training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Software 
  • Relevance: 79%
  • Member Price: FREE
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Engagement and Participation for Knowledge Sharing and Collaboration - Knowledge Transfer Session

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Presentations  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 77%
  • Member Price: FREE
Designate Executive Role Models for Knowledge Management

For organizations that want to build sustainable knowledge management programs that keep employees engaged, support and commitment from senior leaders are critical.

Type: Best Practices and Business Drivers  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.3.5 Create business case and obtain funding, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Petroleum/Oil/Gas 
  • Relevance: 72%
  • Member Price: FREE
Deploy a Targeted Communication Plan for Knowledge Management

Best-practice organizations use a variety of channels—including e-mail, the intranet, and statements from leadership—to promote knowledge management (KM) to employees.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer  Processes: 12.3.1.8 Develop training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 72%
  • Member Price: FREE
Teach Employees Which Knowledge Management Tool to Use in Which Situation

Given the vast portfolio of knowledge management (KM) and collaboration tools available inside many organizations, it can be difficult for employees to determine which tool is the right one for their purposes.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer  Processes: 12.3.1.7 Assess IT needs and engage IT function, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.1.8 Develop training and communication plans, 12.3.1.9 Develop change management approaches  Industry: Consulting/Consultants, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services 
  • Relevance: 69%
  • Member Price: FREE
El Paso’s Strategy for KM Engagement and Participation

In 2009, natural gas provider El Paso launched a knowledge management (KM) program focused on communities of practice.

Type: Case Studies  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management  Processes: 12.3.1.8 Develop training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Petroleum/Oil/Gas 
  • Relevance: 68%
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Engagement and Participation for Knowledge Sharing and Collaboration: Study Overview

In 2011, APQC conducted a Collaborative Benchmarking study to pinpoint best practices for increasing employee engagement in knowledge sharing and collaboration approaches.

Type: Articles and White Papers  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 66%
  • Member Price: FREE
  • Nonmember Price: Download FREE
Engagement and Participation for Knowledge Sharing and Collaboration - MITRE Corporation

A knowledge management program is only as good as it is popular.

Type: Case Studies  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Government/Military, Non-Profit, Research Organization 
  • Relevance: 66%
  • Member Price: FREE
  • Nonmember Price: $50.00
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Engagement and Participation for Knowledge Sharing and Collaboration - Fluor

A knowledge management program is only as good as it is popular.

Type: Case Studies  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Engineering 
  • Relevance: 66%
  • Member Price: FREE
  • Nonmember Price: $50.00
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