APQC’s Collaborative Benchmarking research reveals that best-practice organizations adopt an enterprise approach to KM, rather than splitting their focus across myriad local solutions.

In this article, APQC KM experts Carla O'Dell and Cindy Hubert describe the role of senior leaders in KM and what steps executives can take to ensure the success of their organizations' KM programs.

When managing policies and procedures, reporting structures, roles, process maps, and oversight are essential.

This recording features APQC Senior KM Adviser Jim Lee discussing the role that leaders can play in knowledge management.

These are the presentation slides from APQC's August 2010 knowledge management (KM) community call.

As part of APQC’s second Knowledge Management Advanced Working Group, the APQC research team worked with KM practitioners from leading organizations to create job descriptions for positions on the KM core team.

As part of APQC’s second Knowledge Management Advanced Working Group, the APQC research team worked with KM practitioners from leading organizations to create job descriptions for positions on the KM core team.

As part of APQC’s second Knowledge Management Advanced Working Group, the APQC research team worked with KM practitioners from leading organizations to create job descriptions for positions on the KM core team.

As part of APQC’s second Knowledge Management Advanced Working Group, the APQC research team worked with KM practitioners from leading organizations to create job descriptions for positions on the KM core team.

As part of APQC’s second KM Advanced Working Group, the APQC research team worked with KM practitioners from leading organizations to create job descriptions for some of the most important positions on an ...