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Results for: 12.2.4.3 Measure performance against benchmarks 
- Introducing Clients to Benchmarks
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Organizations often want hard data to back up their improvement choices, but when consultants offer benchmarking data, some clients balk at the comparisons.
Type: Articles and White Papers Topics: Assessment and Auditing, Business Excellence, Measurement, Benchmarking, Measurement Analytics, Measurement Processes: 1.1.1.1 Analyze and evaluate competition, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.1.3.1 Analyze organizational characteristics, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.2 Establish benchmarks, 12.2.3 Conduct process benchmarking, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks Industry: Consulting/Consultants, Professional Services/Business Services- Relevance: 78%
- Member Price: FREE
- Using Metrics that Drive Bottom-Line Value: An Introductory Webinar (Slides)
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Learn the basics of choosing and using metrics to improve your business performance.
Type: Presentations Topics: Performance Measurement, Business Excellence, Measurement, Process Measures, Measurement Processes: 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.3 Set performance targets, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1.3 Measure cost effectiveness, 12.1.4 Measure staff efficiency, 12.1.5 Measure cycle time, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.4.1.14 Identify resources and develop measures, 12.4 Manage change, 12.4.1 Plan for change- Relevance: 78%
- Member Price: FREE
- Using Metrics that Drive Bottom-Line Value: An Introductory Webinar
-
Learn the basics of choosing and using metrics to improve your business performance.
Type: Presentations Topics: Performance Measurement, Business Excellence, Measurement, Process Measures, Measurement Processes: 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.3 Set performance targets, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1.3 Measure cost effectiveness, 12.1.4 Measure staff efficiency, 12.1.5 Measure cycle time, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.4.1.14 Identify resources and develop measures, 12.4 Manage change, 12.4.1 Plan for change- Relevance: 78%
- Member Price: FREE
- The Role of Benchmarking in Client Engagements (Slides)
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Benchmarking is a powerful tool for consulting and professional services firms.
Type: Presentations Topics: Benchmarking, Business Excellence, Project Management, Organization and Management Processes: 1.1.2.2 Capture and assess customer needs, 1.1 Define the business concept and long-term vision, 1.1.2 Survey market and determine customer needs and wants, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed, 12.0 Manage Knowledge, Improvement, and Change, 4.1.2.2 Collaborate with customers, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.4.3 Provide service to specific customers, 4.0 Deliver Products and Services, 4.4 Deliver service to customer Industry: Consulting/Consultants, Professional Services/Business Services- Relevance: 72%
- Member Price: FREE
- The Role of Benchmarking in Client Engagements
-
Benchmarking is a powerful tool for consulting and professional services firms.
Type: Presentations Topics: Benchmarking, Business Excellence, Project Management, Organization and Management Processes: 1.1.2.2 Capture and assess customer needs, 1.1 Define the business concept and long-term vision, 1.1.2 Survey market and determine customer needs and wants, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed, 12.0 Manage Knowledge, Improvement, and Change, 4.1.2.2 Collaborate with customers, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.4.3 Provide service to specific customers, 4.0 Deliver Products and Services, 4.4 Deliver service to customer Industry: Consulting/Consultants, Professional Services/Business Services- Relevance: 72%
- Member Price: FREE
- Benchmarking: Using Self Assessment and Gallup Surveys to Increase Engagement
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Without engaged employees, an organization cannot reach its improvement goals.
Type: Presentations Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Workforce Analytics, Human Capital Management, Workforce Analytics, Measurement, Measurement, Self-Assessment Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 6.6.5 Develop and manage employee metrics, 6.0 Develop and Manage Human Capital, 6.6 Manage employee information Industry: Construction, Engineering- Relevance: 70%
- Member Price: FREE
- Benchmarking: Using Self Assessment and Gallup Surveys to Increase Engagement (Slides)
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Without engaged employees, an organization cannot reach its improvement goals.
Type: Presentations Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Workforce Analytics, Human Capital Management, Workforce Analytics, Measurement, Measurement, Self-Assessment Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 6.6.5 Develop and manage employee metrics, 6.0 Develop and Manage Human Capital, 6.6 Manage employee information Industry: Construction, Engineering- Relevance: 69%
- Member Price: FREE
- How to Normalize Data
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Benchmarking teams can have trouble comparing data from organizations of different sizes and with different processes.
Type: Presentations Topics: Benchmarking, Business Excellence, Measurement Analytics, Measurement Processes: 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.3.2 Establish benchmarks, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed- Relevance: 59%
- Member Price: FREE
- Why Normalize Data?
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Data from organizations of different sizes and with different processes can be difficult to compare.
Type: Presentations Topics: Benchmarking, Business Excellence, Measurement Analytics, Measurement Processes: 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.3.2 Establish benchmarks, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed- Relevance: 59%
- Member Price: FREE
- Analyze This... Data
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You've defined the scope of your benchmarking research and collected data from numerous sources. Now, what do you do with your data?
Type: Presentations Topics: Benchmarking, Business Excellence, Measurement Analytics, Measurement Processes: 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.3.2 Establish benchmarks, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed- Relevance: 59%
- Member Price: FREE
