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Results for: 12.2.4.2 Establish benchmarks (x)
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Introducing Clients to Benchmarks

Organizations often want hard data to back up their improvement choices, but when consultants offer benchmarking data, some clients balk at the comparisons.

Type: Articles and White Papers  Topics: Assessment and Auditing, Business Excellence, Measurement, Benchmarking, Measurement Analytics, Measurement  Processes: 1.1.1.1 Analyze and evaluate competition, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.1.3.1 Analyze organizational characteristics, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.2 Establish benchmarks, 12.2.3 Conduct process benchmarking, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks  Industry: Consulting/Consultants, Professional Services/Business Services 
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The Role of Benchmarking in Client Engagements (Slides)

Benchmarking is a powerful tool for consulting and professional services firms.

Type: Presentations  Topics: Benchmarking, Business Excellence, Project Management, Organization and Management  Processes: 1.1.2.2 Capture and assess customer needs, 1.1 Define the business concept and long-term vision, 1.1.2 Survey market and determine customer needs and wants, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed, 12.0 Manage Knowledge, Improvement, and Change, 4.1.2.2 Collaborate with customers, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.4.3 Provide service to specific customers, 4.0 Deliver Products and Services, 4.4 Deliver service to customer  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 76%
  • Member Price: FREE
The Role of Benchmarking in Client Engagements

Benchmarking is a powerful tool for consulting and professional services firms.

Type: Presentations  Topics: Benchmarking, Business Excellence, Project Management, Organization and Management  Processes: 1.1.2.2 Capture and assess customer needs, 1.1 Define the business concept and long-term vision, 1.1.2 Survey market and determine customer needs and wants, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed, 12.0 Manage Knowledge, Improvement, and Change, 4.1.2.2 Collaborate with customers, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.4.3 Provide service to specific customers, 4.0 Deliver Products and Services, 4.4 Deliver service to customer  Industry: Consulting/Consultants, Professional Services/Business Services 
  • Relevance: 75%
  • Member Price: FREE
How to Normalize Data

Benchmarking teams can have trouble comparing data from organizations of different sizes and with different processes.

Type: Presentations  Topics: Benchmarking, Business Excellence, Measurement Analytics, Measurement  Processes: 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.3.2 Establish benchmarks, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed 
  • Relevance: 62%
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Why Normalize Data?

Data from organizations of different sizes and with different processes can be difficult to compare.

Type: Presentations  Topics: Benchmarking, Business Excellence, Measurement Analytics, Measurement  Processes: 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.3.2 Establish benchmarks, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed 
  • Relevance: 62%
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Analyze This... Data

You've defined the scope of your benchmarking research and collected data from numerous sources. Now, what do you do with your data?

Type: Presentations  Topics: Benchmarking, Business Excellence, Measurement Analytics, Measurement  Processes: 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.3.2 Establish benchmarks, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed 
  • Relevance: 62%
  • Member Price: FREE
Analyze This... Data (Slides)

You've defined the scope of your benchmarking research and collected data from numerous sources. Now, what do you do with your data?

Type: Presentations  Topics: Benchmarking, Business Excellence, Measurement Analytics, Measurement  Processes: 12.2.3 Conduct process benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.3.2 Establish benchmarks, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed 
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The U.S. Form 10-K: A Treasure Trove for Benchmarking Research

Organizations seeking more information about industry competitors or how other organizations gauge their performance can examine Form 10-K reports for any publicly traded company in the United States. John A.

Type: Articles and White Papers  Topics: Benchmarking, Business Excellence, Competitive Intelligence, Organization and Management  Processes: 12.2.3.1 Compile and update list of processes and organizations to benchmark, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4 Conduct competitive benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2.4.1 Compile and update list of processes and organizations to benchmark, 12.2.4.2 Establish benchmarks 
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