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Program Management Offices in Best-Practice Product Development Organizations

This finding from APQC’s Best Practice Report New Product Development: Embracing an Adaptable Process examines how best-practice organizations identify a clear process owner for NPD to provide consistency, ...

Type: Best Practices and Business Drivers  Topics: Business Excellence, Process Management, Process, Project Management, Product Development, Supply Chain Management  Processes: 2.0 Develop and Manage Products and Services, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 2.1.5.1 Introduce new products/services, 2.1.5 Manage product and service life cycle, 2.2.1 Design, build, and evaluate products and services, 2.2 Develop products and services  Industry: Chemicals, Electronics, Medical Equipment, Telecommunication 
  • Relevance: 80%
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The State of Business Process Management – 2012

This BPTrends Report on The State of BPM - 2012 is a comprehensive survey report of the BPM market, including information regarding how organizations understand BPM, where organizations are in their process ...

Type: Reports and Books  Topics: Business Excellence, Business Process Management (BPM), Process  Processes: 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy 
  • Relevance: 76%
  • Member Price: Download FREE
  • Nonmember Price: FREE
Using Metrics that Drive Bottom-Line Value: An Introductory Webinar (Slides)

Learn the basics of choosing and using metrics to improve your business performance.

Type: Presentations  Topics: Performance Measurement, Business Excellence, Measurement, Process Measures, Measurement  Processes: 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.3 Set performance targets, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1.3 Measure cost effectiveness, 12.1.4 Measure staff efficiency, 12.1.5 Measure cycle time, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.4.1.14 Identify resources and develop measures, 12.4 Manage change, 12.4.1 Plan for change 
  • Relevance: 68%
  • Member Price: FREE
Using Metrics that Drive Bottom-Line Value: An Introductory Webinar

Learn the basics of choosing and using metrics to improve your business performance.

Type: Presentations  Topics: Performance Measurement, Business Excellence, Measurement, Process Measures, Measurement  Processes: 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.3 Set performance targets, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1.3 Measure cost effectiveness, 12.1.4 Measure staff efficiency, 12.1.5 Measure cycle time, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.4.1.14 Identify resources and develop measures, 12.4 Manage change, 12.4.1 Plan for change 
  • Relevance: 68%
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Using Quality Tools and Principles in K12 Education: Montgomery County Public Schools' Success for Every Student Initiative

Any large organization considering a process-based approach to improvement has a lot at stake. Imagine if your organization was one of the largest school districts in the United States.

Type: Presentations  Topics: Business Process Management (BPM), Business Excellence, Process, Continuous Improvement, Local/State/National Quality Awards, Quality, Performance Measurement, Measurement, Process Measures, Measurement, Quality Measurement, Process Management  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.3 Set performance targets, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1.3 Measure cost effectiveness, 12.1.4 Measure staff efficiency, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.5 Conduct gap analysis to understand need for change and degree needed, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.4.1 Monitor improved process performance, 12.4.4 Sustain improvement  Industry: Education (K-12) 
  • Relevance: 61%
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Losing the Race

APQC's founder and CEO C. Jackson Grayson calls for the United States to wake up and realize that it must increase productivity, not just lower costs, to have a competitive economic future.

Type: Presentations  Topics: Strategic Planning, Organization and Management, Productivity  Processes: 1.1.1 Assess the external environment, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 1.1.1.1 Analyze and evaluate competition, 1.1.1.2 Identify economic trends, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy 
  • Relevance: 51%
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Productivity: The Avenue to a Stronger U.S. Economy

APQC's founder and CEO C. Jackson Grayson discusses the current state of the United States economy, why it evolved into what we have today, and how a focus on productivity could impact the nation's future.

Type: Presentations  Topics: Strategic Planning, Organization and Management, Productivity  Processes: 1.1.1 Assess the external environment, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 1.1.1.1 Analyze and evaluate competition, 1.1.1.2 Identify economic trends, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy 
  • Relevance: 51%
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What Is Productivity?

APQC's founder and CEO C. Jackson Grayson explains how productivity is measured in economic terms and what it means for the competitiveness of nations today.

Type: Presentations  Topics: Strategic Planning, Organization and Management, Productivity  Processes: 1.1.1 Assess the external environment, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 1.1.1.1 Analyze and evaluate competition, 1.1.1.2 Identify economic trends, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy 
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APQC Origins

APQC's founder and CEO C. Jackson Grayson describes the tactics he took to combat rising U.S. prices in the 1970s and how his experiences led to the creation of APQC. Click here to view Why Productivity?

Type: Presentations  Topics: Productivity, Organization and Management  Processes: 1.1.1 Assess the external environment, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 1.1.1.1 Analyze and evaluate competition, 1.1.1.2 Identify economic trends, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy 
  • Relevance: 51%
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Jack's Journey to Productivity

APQC's founder and CEO C. Jackson Grayson discusses his early days in the U.S. Price Commission and the issues that led him to see productivity as a key economic solution.

Type: Presentations  Topics: Productivity, Organization and Management  Processes: 1.1.1 Assess the external environment, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 1.1.1.1 Analyze and evaluate competition, 1.1.1.2 Identify economic trends, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy 
  • Relevance: 51%
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