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Results for: 8.3.1.1 Negotiate service-level agreements (x)
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Service Level Agreements: Are They Essential?

Based on APQC's research into shared service centers, this article explores how to make service level agreements (SLAs) work best within a shared service environment.

Type: Articles and White Papers  Topics: General Accounting and Reporting, Finance and Accounting, Accounting  Processes: 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 8.0 Manage Financial Resources, 8.3.1.1 Negotiate service-level agreements, 8.3 Perform general accounting and reporting, 8.3.1 Manage policies and procedures 
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