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SharePoint 2010 for Enterprise Content, Records, and Knowledge Management (Slides)

These are slides from APQC’s February 2012 Knowledge Management (KM) community call, in which representatives from APQC’s partner Gimmal Group discussed best practices for implementing and supporting SharePoint 2010

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
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SharePoint 2010 for Enterprise Content, Records, and Knowledge Management - February 2012 KM Community Call

During this one-hour recording, representatives from APQC’s partner Gimmal Group discuss best practices for implementing and supporting SharePoint 2010 for enterprise content, records, and knowledge management.

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Document Management, Records Management  Processes: 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources 
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The Role of Evolving Technologies: Study Overview

In 2007, APQC conducted a Collaborative Benchmarking study to identify best practices for using Web 2.0 and social computing technologies to help employees collaborate and share knowledge.

Type: Articles and White Papers  Topics: Knowledge Management (KM), Knowledge and Information Management, Information Technology, KM Culture, KM Change Management  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.4 Perform enterprise data and content management, 12.3.1.7 Assess IT needs and engage IT function, 12.3.1 Develop KM strategy  Industry: Computers, Consulting/Consultants, Electronics, Engineering, Government/Military, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
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Using Mobile Devices to Deliver Knowledge at the Teachable Moment

Smart phones and tablet computers are becoming the principal digital tools of our generation. But how do these technologies affect the way we document and transfer knowledge inside organizations?

Type: Articles and White Papers  Topics: Content management, Knowledge and Information Management, Information Management, KM Strategy, Knowledge Management (KM), Information Sharing  Processes: 12.3.1.6 Develop core KM methodologies, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 12.3.1.7 Assess IT needs and engage IT function  Industry: Consulting/Consultants, Government/Military, Petroleum/Oil/Gas, Professional Services/Business Services 
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Lexmark’s Lessons Learned in Creating Virtual Collaboration Spaces

Lexmark International has learned several lessons during its journey in virtual collaboration.

Type: Case Studies  Topics: Content management, Knowledge and Information Management, Information Management, Portals and Collaboration, Information Technology  Processes: 12.4.4.2 Capture and reuse lessons learned from change process, 12.4 Manage change, 12.4.4 Sustain improvement, 7.4 Manage enterprise information, 7.0 Manage Information Technology, 7.4.1 Develop information and content management strategies, 7.4.2 Define the enterprise information architecture, 12.3.1.7 Assess IT needs and engage IT function, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change  Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software 
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Structuring a Valuable Content Management System at Lexmark

Lexmark's initial enterprise content management (ECM) implementation resulted in hundreds of content and collaboration spaces, which ultimately confused and discouraged valuable employee participation and knowledge ...

Type: Case Studies  Topics: Business Excellence, Content management, Knowledge and Information Management, Information Management, Information Technology, Process, Records Management, Information Sharing, Portals and Collaboration  Processes: 12.3.2.4 Enhance/modify existing knowledge management approaches, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.6 Implement new knowledge management approaches, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.4 Manage change, 12.0 Manage Knowledge, Improvement, and Change, 7.4 Manage enterprise information, 7.0 Manage Information Technology, 7.4.1.2 Assess the information and content management implications of new technologies, 7.4.1 Develop information and content management strategies, 7.4.2 Define the enterprise information architecture, 7.4.3 Manage information resources, 7.4.4.3 Manage retention, revision, and retirement of enterprise information, 7.4.4 Perform enterprise data and content management  Industry: Computers, Printing & Publishing 
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Using Sensors to Capture and Verify Knowledge

Chris Meyer, chief executive of Monitor Networks and a keynote speaker at APQC's 2009 KM conference, describes two initiatives that are using crowdsourcing and local partnerships to develop comprehensive, ...

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Information Technology  Processes: 12.3.3 Identify and plan KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information 
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Applications of Web 2.0 in Medicine

Chris Meyer, chief executive of Monitor Networks and a keynote speaker at APQC's 2009 KM conference, describes how Web 2.0 capabilities could be applied to the medical industry and how current applications of such ...

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Operational and Process Innovation, Innovation, Information Technology  Processes: 12.3.3 Identify and plan KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.4 Perform enterprise data and content management 
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The Internet Is Changing Everything-Twice

Chris Meyer, chief executive of Monitor Networks and a keynote speaker at APQC's 2009 KM conference, describes how recent technological advances have changed the way we store and use knowledge, first through ...

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Information Technology  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information, 7.4.4 Perform enterprise data and content management 
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Making Meaning from Data Collected Through Mobile Devices

At APQC's 2009 KM conference, Monitor Networks Chief Executive Chris Meyer describes how cell phones and other mobile devices have become sensors, enabling us to collect huge quantities of data about the world ...

Type: Presentations  Topics: Content management, Knowledge and Information Management, Information Management, Information Technology  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 7.4.1 Develop information and content management strategies, 7.0 Manage Information Technology, 7.4 Manage enterprise information 
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