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Results for: 7.1.6 Evaluate and communicate IT business value and performance (x)
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APQC IT Research Project Recorded Webinar

This webinar featuring APQC's Kelly Bedrich and Marisa Brown was conducted in March 2009.

Type: Presentations  Topics: Information Technology, Knowledge and Information Management, Information Services, Information Management  Processes: 7.1.1 Develop the enterprise IT strategy, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 7.1.2 Define the enterprise architecture, 7.1.3 Manage the IT portfolio, 7.1.4 Perform IT research and innovation, 7.1.5 Perform IT financial management, 7.1.6 Evaluate and communicate IT business value and performance 
  • Relevance: 56%
  • Member Price: FREE
Relaunches IT as a Winner

USAA rebuilt its IT organization, Information Technology Co. (ITCO), into a fully operational business that supplies IT products and services back to USAA Federal Savings Bank.

Type: Case Studies  Topics: Information Technology, Knowledge and Information Management, Shared Services, Organization and Management  Processes: 12.4 Manage change, 12.0 Manage Knowledge, Improvement, and Change, 7.1.3 Manage the IT portfolio, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 7.1.6 Evaluate and communicate IT business value and performance  Industry: Financial Services/Banking, Insurance 
  • Relevance: 54%
  • Member Price: FREE
  • Nonmember Price: $50.00
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