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Challenges and Opportunities of Service-Orientation Adoption (Slides)

Service-orientation is a proven method of achieving the strategic goals of service-oriented architecture (SOA) including: • improved business agility, • greater return on IT investments, and • increased ...

Type: Presentations  Processes: 7.1.2 Define the enterprise architecture, 7.0 Manage Information Technology, 7.1 Manage the business of information technology 
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Challenges and Opportunities of Service-Orientation Adoption

Service-orientation is a proven method of achieving the strategic goals of service-oriented architecture (SOA) including: • improved business agility, • greater return on IT investments, and • increased ...

Type: Presentations  Processes: 7.1.2 Define the enterprise architecture, 7.0 Manage Information Technology, 7.1 Manage the business of information technology 
  • Relevance: 68%
  • Member Price: FREE
  • Nonmember Price: Download FREE
Organizing Enterprise-Wide IT Efforts Using APQC's Process Classification Framework

At one APQC member organization, IT is using APQC's Process Classification Framework (PCF) to link IT applications to processes and to functions.

Type: Case Studies  Topics: Business Excellence, Business Process Management (BPM), Process, Information Technology, Knowledge and Information Management, Records Management, Information Management, Computer Networks, Information Services, Networks, Process Management, Process Mapping  Processes: 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 7.1 Manage the business of information technology, 7.0 Manage Information Technology, 7.1.1.4 Define and establish IT architecture and development standards, 7.1.1 Develop the enterprise IT strategy, 7.1.2 Define the enterprise architecture, 7.1.2.3 Maintain the relevance of the enterprise architecture, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.4 Perform enterprise data and content management, 7.5.3 Develop and maintain IT services and solutions architecture, 7.5 Develop and maintain information technology solutions, 7.8.3.5 Evaluate and improve IT knowledge strategies and processes, 7.8 Manage IT knowledge, 7.8.3 Manage IT knowledge life cycle  Industry: Electronics, Professional Services/Business Services 
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Aligning by Process Across a Large Enterprise

One large petroleum enterprise is aligning its processes according to APQC's Process Classification Framework (PCF) .

Type: Case Studies  Topics: Business Excellence, Business Transformation, Process, Change Management, Organization and Management, Information Technology, Knowledge and Information Management, Process Mapping  Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3.2 Reengineer business processes and systems, 12.4 Manage change, 12.4.3 Implement change, 7.1.2 Define the enterprise architecture, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 7.1.2.1 Establish the enterprise architecture definition  Industry: Chemicals, Petroleum/Oil/Gas 
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APQC IT Research Project Recorded Webinar

This webinar featuring APQC's Kelly Bedrich and Marisa Brown was conducted in March 2009.

Type: Presentations  Topics: Information Technology, Knowledge and Information Management, Information Services, Information Management  Processes: 7.1.1 Develop the enterprise IT strategy, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 7.1.2 Define the enterprise architecture, 7.1.3 Manage the IT portfolio, 7.1.4 Perform IT research and innovation, 7.1.5 Perform IT financial management, 7.1.6 Evaluate and communicate IT business value and performance 
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Achieving Simplicity of IT Business Processes

As organizations grow, processes and IT systems can become increasingly complex and unruly. Pare down IT processes to simplify your business and make it more efficient.

Type: Best Practices and Business Drivers  Topics: Business Excellence, Business Process Management (BPM), Process, Information Technology, Knowledge and Information Management, Process Design  Processes: 7.0 Manage Information Technology, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 7.1 Manage the business of information technology, 7.1.2 Define the enterprise architecture  Industry: Aerospace, Chemicals, Hospitality, Transportation/Freight Carriers 
  • Relevance: 49%
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