Search results
Results for: 7.1 Manage the business of information technology 
- Challenges and Opportunities of Service-Orientation Adoption (Slides)
-
Service-orientation is a proven method of achieving the strategic goals of service-oriented architecture (SOA) including: • improved business agility, • greater return on IT investments, and • increased ...
Type: Presentations Processes: 7.1.2 Define the enterprise architecture, 7.0 Manage Information Technology, 7.1 Manage the business of information technology- Relevance: 58%
- Member Price: FREE
- Nonmember Price: Download FREE
- Challenges and Opportunities of Service-Orientation Adoption
-
Service-orientation is a proven method of achieving the strategic goals of service-oriented architecture (SOA) including: • improved business agility, • greater return on IT investments, and • increased ...
Type: Presentations Processes: 7.1.2 Define the enterprise architecture, 7.0 Manage Information Technology, 7.1 Manage the business of information technology- Relevance: 58%
- Member Price: FREE
- Nonmember Price: Download FREE
- Business Process Management II: Using Technology to Enable Business Processes - Study Overview
-
APQC's 2006 Business Process Management II: Using Technology to Enable Business Processes study investigated the connections between business process management (BPM) and the technologies that support it.
Type: Best Practices and Business Drivers Topics: Business Process Management (BPM), Business Excellence, Process, Information Technology, Knowledge and Information Management, Process Improvement, Process Management Processes: 1.1.3.3 Analyze systems and technology, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 7.1.1 Develop the enterprise IT strategy, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 7.1.1.2 Identify long-term IT needs of the enterprise in collaboration with stakeholders, 7.5.4 Create IT services and solutions, 7.5 Develop and maintain information technology solutions Industry: Aerospace, Chemicals, Food/Beverage/Restaurant, Government/Military, Hospitality, Transportation/Freight Carriers- Relevance: 55%
- Member Price: FREE
- Nonmember Price: Download FREE
- Five-Stage Approach to Implementing a Knowledge Management System
-
Infosys uses a five-stage approach to developing and implementing knowledge management system solutions.
Type: Case Studies Topics: Content management, Knowledge and Information Management, Information Management, Information Systems, Information Technology, Information Sharing, Portals and Collaboration Processes: 12.3.2.5 Develop new knowledge management approaches, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.2 Assess knowledge management capabilities, 12.3.2.6 Implement new knowledge management approaches, 12.3.3 Identify and plan KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements, 7.1.3 Manage the IT portfolio, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 12.3.1.7 Assess IT needs and engage IT function, 12.3.1 Develop KM strategy Industry: Logistics- Relevance: 49%
- Member Price: FREE
- How to Find Best Practices in Information and Data Management
-
In response to a question asked during an APQC Webinar, Dennis Pearce, enterprise knowledge architect at Lexmark International, explains how he keeps up with best practices in knowledge and information management.
Type: Presentations Topics: Benchmarking, Business Excellence, Information Management, Knowledge and Information Management, Data Management Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 7.1.4.1 Research technologies to innovate IT services and solutions, 7.1 Manage the business of information technology, 7.1.4 Perform IT research and innovation Industry: Computers, Consumer Products/Packaged Goods, Electronics, Software- Relevance: 49%
- Member Price: FREE
- Embrace Technology and Tools for Innovation
-
Innovation must be supported with technology and other tools to facilitate idea generation and development.
Type: Presentations Topics: Product and Service Innovation, Innovation, Operational and Process Innovation, Information Technology, Knowledge and Information Management Processes: 2.1 Manage product and service portfolio, 2.0 Develop and Manage Products and Services, 2.2 Develop products and services, 7.1 Manage the business of information technology, 7.0 Manage Information Technology- Relevance: 43%
- Member Price: FREE
- Organizing Enterprise-Wide IT Efforts Using APQC's Process Classification Framework
-
At one APQC member organization, IT is using APQC's Process Classification Framework (PCF) to link IT applications to processes and to functions.
Type: Case Studies Topics: Business Excellence, Business Process Management (BPM), Process, Information Technology, Knowledge and Information Management, Records Management, Information Management, Computer Networks, Information Services, Networks, Process Management, Process Mapping Processes: 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 7.1 Manage the business of information technology, 7.0 Manage Information Technology, 7.1.1.4 Define and establish IT architecture and development standards, 7.1.1 Develop the enterprise IT strategy, 7.1.2 Define the enterprise architecture, 7.1.2.3 Maintain the relevance of the enterprise architecture, 7.4 Manage enterprise information, 7.4.2 Define the enterprise information architecture, 7.4.4 Perform enterprise data and content management, 7.5.3 Develop and maintain IT services and solutions architecture, 7.5 Develop and maintain information technology solutions, 7.8.3.5 Evaluate and improve IT knowledge strategies and processes, 7.8 Manage IT knowledge, 7.8.3 Manage IT knowledge life cycle Industry: Electronics, Professional Services/Business Services- Relevance: 42%
- Member Price: FREE
- Nonmember Price: Download FREE
- Aligning by Process Across a Large Enterprise
-
One large petroleum enterprise is aligning its processes according to APQC's Process Classification Framework (PCF) .
Type: Case Studies Topics: Business Excellence, Business Transformation, Process, Change Management, Organization and Management, Information Technology, Knowledge and Information Management, Process Mapping Processes: 1.1.3 Perform internal analysis, 1.0 Develop Vision and Strategy, 1.1 Define the business concept and long-term vision, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3.2 Reengineer business processes and systems, 12.4 Manage change, 12.4.3 Implement change, 7.1.2 Define the enterprise architecture, 7.0 Manage Information Technology, 7.1 Manage the business of information technology, 7.1.2.1 Establish the enterprise architecture definition Industry: Chemicals, Petroleum/Oil/Gas- Relevance: 42%
- Member Price: FREE
- Nonmember Price: Download FREE
- Access to Wisdom in a Web 2.0 World
-
At APQC's 2009 KM conference, Monitor Networks Chief Executive Chris Meyer discusses the way in which Web 2.0 capabilities are changing how we access wisdom.
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Information Technology, Intellectual capital Processes: 12.3.3 Identify and plan KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 7.1.4 Perform IT research and innovation, 7.0 Manage Information Technology, 7.1 Manage the business of information technology- Relevance: 40%
- Member Price: FREE
- How Data Collected Through Web 2.0 Applications Can Benefit Organizations
-
Speaking at APQC's 2009 KM conference, Monitor Networks Chief Executive Chris Meyer discusses the Web site WeFeelFine.org, which aggregates data about people's emotions based on keywords from social networking posts. ...
Type: Presentations Topics: Content management, Knowledge and Information Management, Information Management, Information Technology Processes: 12.3.3 Identify and plan KM projects, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 7.1.4 Perform IT research and innovation, 7.0 Manage Information Technology, 7.1 Manage the business of information technology- Relevance: 40%
- Member Price: FREE
