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Human Capital Management Best Practices Summaries (Collection)

Which human capital management (HCM) best practices emerge again and again in APQC research studies?  Which HCM best practices stand out because of the high degree of impact they can have on HR and work ...

Type: Product Collection  Topics: Employee Training & Development, Human Capital Management, Rewards and Recognition Programs, Recruiting and Staffing, Employee outplacement and downsizing  Processes: 6.0 Develop and Manage Human Capital, 6.1 Develop and manage human resources (HR) planning, policies, and strategies, 6.2 Recruit, source, and select employees, 6.3 Develop and counsel employees, 6.4 Reward and retain employees, 6.5 Redeploy and retire employees, 6.6 Manage employee information 
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Summary of Open Standards Benchmarking Measures: Manage employee information

Measures help an organization understand its operational performance relative to internal and external benchmarks (e.g., industry average and top performers).

Type: Key Performance Indicators (KPIs) and Measures  Topics: Managing employee data and metrics, Human Capital Management, Workforce Analytics, HR Information systems/technology  Processes: 6.6 Manage employee information, 6.0 Develop and Manage Human Capital 
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  • Member Price: FREE
  • Nonmember Price: Download FREE
Rewarding, Engaging, and Retaining Key Talent (Collection)

This collection contains content from APQC's 2009-2010 Collaborative Benchmarking study: Rewarding, Engaging, and Retaining Key Talent .

Type: Product Collection  Topics: Employee Satisfaction and Engagement, Human Capital Management, Employee Communication, Rewards and Recognition Programs  Processes: 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees, 6.6.7 Manage employee communication, 6.6 Manage employee information  Industry: Consumer Products/Packaged Goods, Data Management, Petroleum/Oil/Gas, Software 
  • Relevance: 60%
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Using Knowledge: Advances in Expertise Location and Social Networking (Collection)

This collection aggregates content from APQC's 2008 Collaborative Benchmarking study Using Knowledge: Advances in Expertise Location and Social Networking .

Type: Product Collection  Topics: Information Management, Knowledge and Information Management, KM Implementation, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 6.6 Manage employee information, 6.0 Develop and Manage Human Capital  Industry: Aerospace, Consulting/Consultants, Electronics, Engineering, Government/Military, Non-Profit, Professional Services/Business Services, Research Organization, Software 
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  • Member Price: FREE
Benchmarking: Using Self Assessment and Gallup Surveys to Increase Engagement

Without engaged employees, an organization cannot reach its improvement goals.

Type: Presentations  Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Workforce Analytics, Human Capital Management, Workforce Analytics, Measurement, Measurement, Self-Assessment  Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 6.6.5 Develop and manage employee metrics, 6.0 Develop and Manage Human Capital, 6.6 Manage employee information  Industry: Construction, Engineering 
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Benchmarking: Using Self Assessment and Gallup Surveys to Increase Engagement (Slides)

Without engaged employees, an organization cannot reach its improvement goals.

Type: Presentations  Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Workforce Analytics, Human Capital Management, Workforce Analytics, Measurement, Measurement, Self-Assessment  Processes: 12.2 Benchmark performance, 12.0 Manage Knowledge, Improvement, and Change, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 6.6.5 Develop and manage employee metrics, 6.0 Develop and Manage Human Capital, 6.6 Manage employee information  Industry: Construction, Engineering 
  • Relevance: 59%
  • Member Price: FREE
Nine Steps Towards an Effective Survey

With the advent of easy-to-use online survey software, anyone with a computer and a little time can design and post a survey, collect data, and review the results.

Type: Articles and White Papers  Topics: Employee Feedback Programs, Human Capital Management, Employee Communication, Employee Satisfaction and Engagement  Processes: 6.0 Develop and Manage Human Capital, 6.1.3 Monitor and update plans, 6.1 Develop and manage human resources (HR) planning, policies, and strategies, 6.6.7.2 Manage/collect employee suggestions and perform employee research, 6.6 Manage employee information, 6.6.7 Manage employee communication 
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  • Nonmember Price: Download FREE
HR’s Role in Change Management (Transcript)

In October of 2010, APQC hosted a human capital management community call on HR's role in change management.

Type: Presentations  Topics: Change Management, Organization and Management, Employee Communication, Human Capital Management, Rewards and Recognition Programs  Processes: 6.0 Develop and Manage Human Capital, 6.1.1 Develop human resources strategy, 6.1 Develop and manage human resources (HR) planning, policies, and strategies, 6.1.2 Develop and implement human resources plans, 6.4.1 Develop and manage reward, recognition, and motivation programs, 6.4 Reward and retain employees, 6.6.7 Manage employee communication, 6.6 Manage employee information 
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How Schlumberger Uses Social Networking to Foster Employee Engagement

Speaking at APQC’s 2010 Member Meeting in Houston, APQC’s Rachele Williams, program manager, Research Services, shared the findings of APQC’s Collaborative Benchmarking study: Rewarding, Engaging, and Retaining ...

Type: Presentations  Topics: Employee Communication, Human Capital Management  Processes: 6.4 Reward and retain employees, 6.0 Develop and Manage Human Capital, 6.6.7 Manage employee communication, 6.6 Manage employee information  Industry: Petroleum/Oil/Gas 
  • Relevance: 49%
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Creating a Culture of Employee Engagement at Caterpillar (Slides)

At Caterpillar, “the way work gets done” must be conducive to employee engagement. In August of 2010, APQC hosted a human capital management community call featuring longtime APQC member Caterpillar.

Type: Presentations  Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Satisfaction and Engagement  Processes: 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees, 6.4.3 Manage employee assistance and retention, 6.4.3.3 Review retention and motivation indicators, 6.6 Manage employee information  Industry: Machinery 
  • Relevance: 48%
  • Member Price: FREE
  • Nonmember Price: Download FREE
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