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Building a Collaborative Culture in Your Organization

Some managers see collaboration as a “nice to have” that interferes with core processes and productivity—in other words, time spent talking to colleagues is time spent not doing your job.

Type: Product Collection  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.3.3 Assess culture and readiness for KM approach, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 12.3.4.4 Create training and communication plans, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 6.3.5 Develop and train employees, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees 
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Make Career Progression a Payoff for Employees Who Participate in Knowledge Management

To encourage employees to get involved in knowledge management (KM), APQC recommends embedding competency development and career progression support in KM approaches.

Type: Best Practices and Business Drivers  Topics: Competency Models, Human Capital Management, Employee Training & Development, KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management  Processes: 6.0 Develop and Manage Human Capital, 12.3.1.5 Identify links to key initiatives, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3.3 Identify and plan KM projects, 6.3.4 Manage employee development, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas, Professional Services/Business Services 
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Training and Development Resource List

This resource list is APQC’s guide to current, high-quality content on training and developing employees.

Type: Tools and Templates  Topics: e-Learning/Technology-based Training, Human Capital Management, Employee Training & Development, Training Methods, Leadership Development  Processes: 6.0 Develop and Manage Human Capital, 6.3.4 Manage employee development, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees 
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Creating a Knowledge-rich Environment--October 2011 HCM Community Call

APQC Executive Director, Cindy Hubert, talks about the value that is created when knowledge flows within an organization.

Type: Presentations  Topics: Employee Training & Development, Human Capital Management, Knowledge Management (KM), Knowledge and Information Management  Processes: 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 6.3.4 Manage employee development, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees 
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Creating a Knowledge-rich Environment--October 2011 HCM Community Call (Slides)

APQC Executive Director, Cindy Hubert, talks about the value that is created when knowledge flows within an organization.

Type: Presentations  Topics: Employee Training & Development, Human Capital Management, Knowledge Management (KM), Knowledge and Information Management  Processes: 6.0 Develop and Manage Human Capital, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.0 Manage Knowledge, Improvement, and Change, 6.3.4 Manage employee development, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees  Industry: Automotive, Rubber & Plastics 
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Does E-Learning Pay Off?

The popularity of e-learning has been on the rise, but does e-learning pay off for organizations?

Type: Benchmarks and Metrics  Topics: Employee Training & Development, Human Capital Management  Processes: 6.3.1 Manage employee orientation and deployment, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees, 6.3.4 Manage employee development, 6.3.5 Develop and train employees 
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Train Product Development Personnel in a Variety of Ways

Training personnel in product development is an ongoing process, and not every approach is appropriate for every person or situation.

Type: Best Practices and Business Drivers  Topics: New Product Development, Product Development, Training Methods, Human Capital Management, Employee Training & Development  Processes: 2.2.1 Design, build, and evaluate products and services, 2.0 Develop and Manage Products and Services, 2.2 Develop products and services, 6.3.5.2 Develop competencies, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees, 6.3.5.4 Develop, conduct, and manage employee and/or management training programs  Industry: Chemicals, Electronics, Medical Equipment, Telecommunication 
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A New Way to Learn: How KM is Helping Build an Advanced Blended Learning Environment

The Army Learning Concept (ALC) 2015 is a U.S.

Type: Presentations  Topics: Employee Training & Development, Human Capital Management, KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, Training Methods  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 6.3.5 Develop and train employees, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees  Industry: Government/Military 
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Retaining Today's Knowledge for Tomorrow's Work Force: Knowledge Transfer Session Presentation

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Collaborative Benchmarking study Retaining Today’s Knowledge for Tomorrow’s Work Force .

Type: Presentations  Topics: Employee Training & Development, Human Capital Management, KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Implementation  Processes: 12.3.1.6 Develop core KM methodologies, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3.3 Identify and plan KM projects, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 6.3.4 Manage employee development, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees, 6.5 Redeploy and retire employees  Industry: Aerospace, Automotive, Construction, Engineering, Government/Military, Rubber & Plastics 
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Retaining Today's Knowledge for Tomorrow's Work Force: Study Overview

In 2007, APQC conducted a Collaborative Benchmarking study to understand how top organizations identify, document, and share critical knowledge.

Type: Best Practices and Business Drivers  Topics: Employee Training & Development, Human Capital Management, KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Implementation  Processes: 12.3.1.6 Develop core KM methodologies, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3.3 Identify and plan KM projects, 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3.4 Design and launch KM projects, 6.3.4 Manage employee development, 6.0 Develop and Manage Human Capital, 6.3 Develop and counsel employees, 6.3.5 Develop and train employees, 6.5 Redeploy and retire employees  Industry: Aerospace, Automotive, Construction, Engineering, Government/Military, Rubber & Plastics 
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