How can HR measure its "impact" and effectiveness?

These slides are from a presentation that APQC’s Rachele Williams, research services program manager, and Neville Sokol, research services senior advisor, gave at the University of Houston in September of 2010.

Quality of hire is a topic of keen interest to recruiters and talent acquisition professionals at APQC member organizations.

APQC's perspective on metric data from APQC's Open Standards Benchmarking Collaborative (OSBC) related to tracking standard HR metrics that are aligned with organizational strategic objectives.

Through extensive interviews and analysis of qualitative data, Alexander Eksir presents evidence of how executives at defense industry-leading organizations understand human capital, revealing ways the potential of ...

This short article introduces the methods and gives an overview of the findings found in Alexander Eksir's larger research paper, "How Do Defense Companies Understand and Measure Human Capital?"  This article ...

APQC's perspective on best practices in Measuring the Effectiveness of HR, featuring case examples from Solar Turbines, The MITRE Corporation, General Mills, and Internal Revenue Service.

Learn how leading-edge companies define productivity, track and measure improvements in health and productivity, and evaluate results in Health and Productivity Management II: Measuring and Reporting Work Force ...