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The Role of Benchmarking in Client Engagements (Slides)

Benchmarking is a powerful tool for consulting and professional services firms.

Type: Presentations  Topics: Benchmarking, Business Excellence, Project Management, Organization and Management  Processes: 1.1.2.2 Capture and assess customer needs, 1.1 Define the business concept and long-term vision, 1.1.2 Survey market and determine customer needs and wants, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed, 12.0 Manage Knowledge, Improvement, and Change, 4.1.2.2 Collaborate with customers, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.4.3 Provide service to specific customers, 4.0 Deliver Products and Services, 4.4 Deliver service to customer  Industry: Consulting/Consultants, Professional Services/Business Services 
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The Role of Benchmarking in Client Engagements

Benchmarking is a powerful tool for consulting and professional services firms.

Type: Presentations  Topics: Benchmarking, Business Excellence, Project Management, Organization and Management  Processes: 1.1.2.2 Capture and assess customer needs, 1.1 Define the business concept and long-term vision, 1.1.2 Survey market and determine customer needs and wants, 12.2.3.3 Measure performance against benchmarks, 12.2 Benchmark performance, 12.2.3 Conduct process benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.3 Measure performance against benchmarks, 12.2.5 Conduct gap analysis to understand need for change and degree needed, 12.0 Manage Knowledge, Improvement, and Change, 4.1.2.2 Collaborate with customers, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.4.3 Provide service to specific customers, 4.0 Deliver Products and Services, 4.4 Deliver service to customer  Industry: Consulting/Consultants, Professional Services/Business Services 
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Tallying the Benefits of S&OP

More and more organizations are embracing sales and operations planning (S&OP) as a way of encouraging internal collaboration.

Type: Articles and White Papers  Topics: Continuous Improvement, Business Excellence, Process, Sales and Operations Planning, Supply Chain Management, Supply Chain Planning, Product Management and Planning, Product Development  Processes: 4.0 Deliver Products and Services, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.1 Develop production and materials strategies, 4.1.1.1 Define manufacturing goals, 4.1.1.5 Define capacities, 4.1.1.6 Define production network and supply constraints, 4.1.2 Manage demand for products and services, 4.1.2.1 Develop baseline forecasts, 4.1.2.2 Collaborate with customers, 4.1.2.3 Develop consensus forecast, 4.1.3 Create materials plan, 4.1.3.1 Create unconstrained plan, 4.1.3.5 Generate constrained plan, 4.1.4 Create and manage master production schedule, 4.1.6 Establish distribution planning constraints 
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