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Global Sales and Operations Planning at Newell Rubbermaid (Slides)

These slides—from a 2010 presentation by Andrew Downard, supply chain director, and Diana Mark, supply chain manager, at Newell Rubbermaid—explain how Newell Rubbermaid implemented sales and operations planning (S& ...

Type: Presentations  Topics: Business Excellence, Business Transformation, Process, Sales and Operations Planning, Supply Chain Management, Supply Chain Planning, Change Management, Organization and Management, Process Design, Inventory Management, Logistics, Sales Management, Sales and Marketing  Processes: 1.3 Manage strategic initiatives, 1.0 Develop Vision and Strategy, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4 Manage change, 3.3.1 Develop sales forecast, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy, 4.1.1 Develop production and materials strategies, 4.0 Deliver Products and Services, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.1.2.6 Evaluate and revise forecasting approach, 4.3 Produce/Manufacture/Deliver product, 4.5 Manage logistics and warehousing  Industry: Consumer Products/Packaged Goods, Durable Goods, Rubber & Plastics 
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Global Sales and Operations Planning at Newell Rubbermaid

Andrew Downard, supply chain director, and Diana Mark, supply chain manager, explain how Newell Rubbermaid implemented sales and operations planning (S&OP) throughout the entire global organization.

Type: Presentations  Topics: Business Excellence, Business Transformation, Process, Sales and Operations Planning, Supply Chain Management, Supply Chain Planning, Change Management, Organization and Management, Process Design, Inventory Management, Logistics, Sales Management, Sales and Marketing  Processes: 1.3 Manage strategic initiatives, 1.0 Develop Vision and Strategy, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4 Manage change, 3.3.1 Develop sales forecast, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy, 4.1.1 Develop production and materials strategies, 4.0 Deliver Products and Services, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.2 Manage demand for products and services, 4.1.2.6 Evaluate and revise forecasting approach, 4.3 Produce/Manufacture/Deliver product, 4.5 Manage logistics and warehousing  Industry: Consumer Products/Packaged Goods, Durable Goods, Rubber & Plastics 
  • Relevance: 53%
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Salesforce Effectiveness

APQC's perspective on metric data from APQC's custom benchmarking research on Salesforce Effectiveness.

Type: Best Practices and Business Drivers  Topics: Sales Management, Sales and Marketing, Sales Training  Processes: 3.3 Develop sales strategy, 3.0 Market and Sell Products and Services, 3.5.4 Manage sales orders, 3.5 Develop and manage sales plans 
  • Relevance: 44%
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Best Practices in the Sales Forecasting Process Secondary Research Summary

A summary of secondary research providing organization examples, trends, best approaches and insights. Further information may be found within the articles cited.

Type: Articles and White Papers  Topics: Market Research, Customer-focused Processes and Functions, Sales and Marketing  Processes: 3.3.1 Develop sales forecast, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy 
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Total Cost of Defining Customer Management Strategy per $1,000 Revenue

APQC's perspective on metric data from APQC's Open Standards Benchmarking on the total cost of defining customer management strategy per $1,000 in revenue.

Type: Benchmarks and Metrics  Topics: Supply Chain Management  Processes: 3.3 Develop sales strategy, 3.0 Market and Sell Products and Services 
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Forecasting Demand for Sales

Many companies have become victims of ineffective demand forecasting software.However, software is only part of the bigger picture of demand forecasting.A system is only as good as the data plugged into it, and ...

Type: Articles and White Papers  Topics: Supply Chain Management  Processes: 3.3.1 Develop sales forecast, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy 
  • Relevance: 43%
  • Member Price: FREE
Increasing Customer Loyalty

APQC's perspective on best practices in Increasing Customer Loyalty, featuring case examples from Dow Chemical, Motorola, Harrah's Entertainment, and Cisco Systems.

Type: Best Practices and Business Drivers  Topics: Customer Loyalty, Customer-focused Processes and Functions  Processes: 3.3.5 Establish customer management measures, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy 
  • Relevance: 42%
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Measuring End-User Satisfaction

APQC's perspective on best practices in Measuring End-User Satisfaction, featuring case examples from Eastman Kodak and Medrad.

Type: Best Practices and Business Drivers  Topics: Customer Satisfaction, Customer-focused Processes and Functions  Processes: 3.3.5 Establish customer management measures, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy 
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Transaction-Level Customer Profitability

APQC's perspective on best practices in Transaction-Level Customer Profitability, featuring case examples from North Shore Credit Union and FedEx Services.

Type: Best Practices and Business Drivers  Topics: Customer Value Analysis, Customer-focused Processes and Functions  Processes: 3.3.5 Establish customer management measures, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy 
  • Relevance: 42%
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APQC's Passport to Success Series/Branding

As technology becomes more transferable, the tangible advantages of one product or service over another become less perceptible to the increasingly cost-driven consumer.

Type: Reports and Books  Topics: Branding, Sales and Marketing  Processes: 3.1.1.2 Identify market segments, 3.1 Understand markets, customers, and capabilities, 3.1.1 Perform customer and market intelligence analysis, 3.3.5 Establish customer management measures, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy 
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  • Nonmember Price: $19.95
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