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Results for: 1.1.1 Assess the external environment 
- Mix of Benefits, Costs from "Green" Procurement
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APQC's research indicates that nearly a quarter of organizations without green procurement policies intend to initiate them within the next two years.
Type: Benchmarks and Metrics Topics: Supply Chain Planning, Supply Chain Management, Procurement, Sourcing Processes: 4.0 Deliver Products and Services, 1.1.1.7 Identify ecological concerns, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.1 Develop production and materials strategies, 4.1.9 Develop quality standards and procedures, 4.2 Procure materials and services- Relevance: 74%
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- Introducing Clients to Benchmarks
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Organizations often want hard data to back up their improvement choices, but when consultants offer benchmarking data, some clients balk at the comparisons.
Type: Articles and White Papers Topics: Assessment and Auditing, Business Excellence, Measurement, Benchmarking, Measurement Analytics, Measurement Processes: 1.1.1.1 Analyze and evaluate competition, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.1.3.1 Analyze organizational characteristics, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.2 Establish benchmarks, 12.2.3 Conduct process benchmarking, 12.2.3.3 Measure performance against benchmarks, 12.2.4 Conduct competitive benchmarking, 12.2.4.2 Establish benchmarks, 12.2.4.3 Measure performance against benchmarks Industry: Consulting/Consultants, Professional Services/Business Services- Relevance: 74%
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- State of Process Management 2011 (Slides)
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APQC conducted a survey to learn more about the process management challenges organizations are facing and what their current capabilities are.
Type: Presentations Topics: Business Process Management (BPM), Business Excellence, Process, Process Management Processes: 1.1.1.1 Analyze and evaluate competition, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.1.3.1 Analyze organizational characteristics, 1.1.3 Perform internal analysis, 12.2.2 Develop benchmarking capabilities, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.4.1 Compile and update list of processes and organizations to benchmark, 12.2.4 Conduct competitive benchmarking, 12.2.5 Conduct gap analysis to understand need for change and degree needed- Relevance: 69%
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- State of Process Management 2011
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APQC conducted a survey to learn more about the process management challenges organizations are facing and what their current capabilities are.
Type: Presentations Topics: Business Process Management (BPM), Business Excellence, Process, Process Management Processes: 1.1.1.1 Analyze and evaluate competition, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.1.3.1 Analyze organizational characteristics, 1.1.3 Perform internal analysis, 12.2.2 Develop benchmarking capabilities, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.4.1 Compile and update list of processes and organizations to benchmark, 12.2.4 Conduct competitive benchmarking, 12.2.5 Conduct gap analysis to understand need for change and degree needed- Relevance: 69%
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- Work with Customers to Identify and Edge Out Competitors
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Many organizations think they know who their competitors are, but their customers might have a very different perspective.
Type: Best Practices and Business Drivers Topics: Customer Feedback, Customer-focused Processes and Functions, Customer Relationship Management, Competitive Intelligence, Organization and Management Processes: 1.1.1.1 Analyze and evaluate competition, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.1.2.2 Capture and assess customer needs, 1.1.2 Survey market and determine customer needs and wants, 12.2.4 Conduct competitive benchmarking, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 5.1.1.2 Analyze feedback of customer needs, 5.1 Develop customer care/customer service strategy, 5.1.1 Develop customer service segmentation/prioritization (e.g., tiers) Industry: Consumer Products/Packaged Goods, Electronics, Financial Services/Banking, Medical Equipment, Printing & Publishing- Relevance: 67%
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- Green Procurement: Efficient Order Processing, Higher Costs for Appraising Suppliers
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Recent years have seen a push for organizations to pay closer attention to the environmental impact of their practices.
Type: Benchmarks and Metrics Topics: Supply Chain Planning, Supply Chain Management, Procurement Processes: 4.0 Deliver Products and Services, 1.1.1.7 Identify ecological concerns, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.2.2.3 Develop sustainability strategy, 1.2 Develop business strategy, 1.2.2 Evaluate strategic options to achieve the objectives, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.1 Develop production and materials strategies, 4.1.9 Develop quality standards and procedures, 4.2 Procure materials and services- Relevance: 66%
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- Green Procurement: Be Aware of Varying Costs
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Recent years have seen a push for organizations to pay closer attention to the environmental impact of their practices.
Type: Benchmarks and Metrics Topics: Supply Chain Planning, Supply Chain Management, Procurement Processes: 4.0 Deliver Products and Services, 1.1.1.7 Identify ecological concerns, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 1.2.2.3 Develop sustainability strategy, 1.2 Develop business strategy, 1.2.2 Evaluate strategic options to achieve the objectives, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.1 Develop production and materials strategies, 4.1.9 Develop quality standards and procedures, 4.2 Procure materials and services- Relevance: 66%
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- Carbon Management - Five Case Studies
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A survey by the IBM Institute for Business Value Global Corporate Social Responsibility shows How five organizations made trade-offs to reduce carbon emissions.
Type: Articles and White Papers Topics: Environmental, Organization and Management, Environmental Health & Safety Processes: 4.0 Deliver Products and Services, 1.1.1.3 Identify political and regulatory issues, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.3 Create materials plan, 4.5 Manage logistics and warehousing, 4.5.1.2 Design logistics network, 4.5.1 Define logistics strategy, 4.5.1.5 Optimize transportation schedules and costs- Relevance: 58%
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- Carbon Management: The Key Questions to Ask
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Before developing an effective program to reduce carbon in the supply chain, organizations need to explore a number of questions to ensure the program will be successful.
Type: Articles and White Papers Topics: Environmental, Organization and Management, Environmental Health & Safety Processes: 4.0 Deliver Products and Services, 1.1.1.7 Identify ecological concerns, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 4.1.3.2 Collaborate with supplier and contract manufacturers, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.3 Create materials plan, 4.1.7.1 Review distribution network, 4.1.7 Review distribution planning policies, 4.2.1.6 Seek opportunities to improve efficiency and value, 4.2 Procure materials and services, 4.2.1 Develop sourcing strategies, 4.5 Manage logistics and warehousing- Relevance: 58%
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- Five Steps for Mastering Carbon
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Organizations need to address carbon emissions in a number of ways—and fast.
Type: Articles and White Papers Topics: Environmental, Organization and Management, Environmental Health & Safety Processes: 4.0 Deliver Products and Services, 1.1.1.7 Identify ecological concerns, 1.1 Define the business concept and long-term vision, 1.1.1 Assess the external environment, 4.1.6.3 Establish transportation management constraints, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.6 Establish distribution planning constraints, 4.1.7.1 Review distribution network, 4.1.7 Review distribution planning policies, 4.1.8 Assess distribution planning performance, 4.5 Manage logistics and warehousing, 4.5.1 Define logistics strategy, 4.5.1.2 Design logistics network, 4.5.1.5 Optimize transportation schedules and costs, 4.1.5.10 Calculate destination load plans, 4.1.5 Plan distribution requirements- Relevance: 57%
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