In these slides, APQC's Rachele Williams outlines how to apply APQC's benchmarking methodology to HR. Free benchmarking tools as well as benchmarking tips are provided.

In April 2012, OB10, a global B2B e-invoicing network headquartered in London, UK, hosted a webinar to report the major findings from APQC's white paper on AR process improvement.

In April 2012, OB10, a global B2B e-invoicing network headquartered in London, UK, hosted a webinar to report the major findings from APQC's white paper on AR process improvement.

These are slides from APQC’s May 2012 Knowledge Management (KM) Community Call.

In April 2012, APQC held its 17th Annual Knowledge Management Conference in Houston, Texas.

During APQC's 2012 knowledge management conference, APQC and AME (the Association for Manufacturing Excellence) held a special session of the Benchmarking Community of Practice to discuss the challenges facing U.S.

These slides were used by Dr. Jamie Callahan of Texas A&M University during her presentation for APQC's May Human Capital Management Community Call.

Listen to Dr. Jamie Callahan of Texas A&M University talk about the good that can come out of bad manners at work. In this Webinar, Dr.

Fresh, simple thinking about improvement can pay off. Larry Davis presents Daman’s story of continuous improvement over the last 15 years.

Fresh, simple thinking about improvement can pay off. Larry Davis presents Daman’s story of continuous improvement over the last 15 years.