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- Customer Lessons Learned from a Turnaround
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In this recorded excerpt from the February 2010 meeting of the AME/APQC Benchmarking Community of Practice, Gary Foster, CEO and general manager, Automation Engineering Corporation (AEC), discusses AEC’s journey to m ...
Type: Presentations Topics: Business Excellence, Market Research, Customer-focused Processes and Functions, Measurement, Manufacturing, Supply Chain Management Processes: 4.0 Deliver Products and Services, 5.0 Manage Customer Service- Relevance: 50%
- Member Price: FREE
- Best Practices in the Sales Forecasting Process Secondary Research Summary
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A summary of secondary research providing organization examples, trends, best approaches and insights. Further information may be found within the articles cited.
Type: Articles and White Papers Topics: Market Research, Customer-focused Processes and Functions, Sales and Marketing Processes: 3.3.1 Develop sales forecast, 3.0 Market and Sell Products and Services, 3.3 Develop sales strategy- Relevance: 47%
- Member Price: FREE
- Mass Customization Secondary Research Summary
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A summary of secondary research providing organization examples, trends, best approaches and insights. Further information may be found within the articles cited.
Type: Articles and White Papers Topics: Market Research, Customer-focused Processes and Functions Processes: 3.1 Understand markets, customers, and capabilities, 3.0 Market and Sell Products and Services- Relevance: 45%
- Member Price: FREE
- Business Intelligence Secondary Research Summary
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A summary of secondary research providing organization examples, trends, best approaches and insights about business intelligence. Further information may be found within the articles cited.
Type: Articles and White Papers Topics: Market Research, Customer-focused Processes and Functions, Competitive Intelligence, Organization and Management, Information Technology, Knowledge and Information Management Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 9.1.1.2 Assess the external environment, 9.1 Design and construct/acquire nonproductive assets, 9.1.1 Develop property strategy and long-term vision- Relevance: 44%
- Member Price: FREE
- Gaining & Using Market Insight: Discovering New Products Through Customer Intimacy: KTS
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This presentation reveals key findings in the market insight study, three qualitative approaches to creating market insight, as well as payoffs and key success factors for market insight.
Type: Presentations Topics: Customer-focused Processes and Functions, Market Research, New Product Development, Product Development, Product and Service Innovation, Innovation, Operational and Process Innovation, Product Management and Planning Processes: 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 9.1.1.2 Assess the external environment, 9.1 Design and construct/acquire nonproductive assets, 9.1.1 Develop property strategy and long-term vision- Relevance: 44%
- Member Price: FREE
- Leveraging Customer Information: Driving Strategic Direction and Marketing Profitability (Best Practices Report)
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Find out why many leading organizations are changing their focus from the traditional four Ps (product, price, place, and promotion) to concentrating on the five Rs: relevance, receptivity, recognition, ...
Type: Reports and Books Topics: Customer Relationship Management, Customer-focused Processes and Functions, Customer Relationship Marketing, Customer Segmentation, Database Marketing, Market Research, Strategic Planning, Organization and Management, Document Management, Knowledge and Information Management, Information Management, Information Systems, Information Technology, Data Management, Information Sharing Processes: 3.1 Understand markets, customers, and capabilities, 3.0 Market and Sell Products and Services, 7.4.3 Manage information resources, 7.0 Manage Information Technology, 7.4 Manage enterprise information- Relevance: 44%
- Member Price: FREE
- Nonmember Price: $395.00
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- Gaining & Using Market Insight: Discovering New Products Through Cust. Intimacy: KO SME
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John Elmer, subject matter expert, describes 13 key factors in new product success, the "fuzzy front end," market research inputs to the state gate process, benchmarking highlights from previous NPD studies, and the ...
Type: Presentations Topics: Customer-focused Processes and Functions, Market Research, New Product Development, Product Development, Product and Service Innovation, Innovation, Operational and Process Innovation, Product Management and Planning Processes: 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 9.1.1.2 Assess the external environment, 9.1 Design and construct/acquire nonproductive assets, 9.1.1 Develop property strategy and long-term vision- Relevance: 44%
- Member Price: FREE
- Developing a Successful Competitive Intelligence Program (Best Practices Report)
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Learn from best-practice organizations how to develop a competitive intelligence (CI) structure, mobilize resources to implement the CI program, create action-oriented products and services to improve the speed and ...
Type: Reports and Books Topics: Customer-focused Processes and Functions, Market Research, Strategic Planning, Organization and Management, Competitive Intelligence, Product Development Processes: 3.0 Market and Sell Products and Services, 9.1.1.2 Assess the external environment, 9.1 Design and construct/acquire nonproductive assets, 9.1.1 Develop property strategy and long-term vision- Relevance: 44%
- Member Price: FREE
- Nonmember Price: $395.00
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- Marketing Research for New Product Development (Best Practices Report)
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Learn how marketing research has improved new product development processes at leading-edge organizations in Marketing Research for New Product Development , the results of a consortium benchmarking study by ...
Type: Reports and Books Topics: Market Research, Customer-focused Processes and Functions, New Product Development, Product Development Processes: 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 3.1 Understand markets, customers, and capabilities, 3.0 Market and Sell Products and Services- Relevance: 44%
- Member Price: FREE
- Nonmember Price: $395.00
- Add to Cart