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The Emotional Side of Lean: Change Management at ThedaCare

An organization may need to improve its processes, but if it does so without considering the emotions and concerns of its employees, those improvements will not yield the desired results.

Type: Case Studies  Topics: Employee Communications, Human Capital Management, Employee Communication, Employee Training & Development, Lean, Business Excellence, Quality, Employee Feedback Programs, Change Management, Organization and Management, Employee Satisfaction and Engagement, Process Improvement, Process  Processes: 12.4.1.10 Assess cultural issues, 12.4 Manage change, 12.4.1 Plan for change, 12.4.2.2 Develop change management plans, 12.4.2 Design the change, 12.4.3.2 Reengineer business processes and systems, 12.4.3 Implement change, 12.4.1.12 Identify barriers to change, 12.4.1.13 Determine change enablers  Industry: Healthcare 
  • Relevance: 79%
  • Member Price: FREE
Lean Procurement Processes Mean Fewer FTEs

With a renewed focus on "doing more with less," many organizations are looking at how the adoption of lean processes can increase efficiency and thus grow their bottom line.

Type: Benchmarks and Metrics  Topics: Lean, Business Excellence, Quality, Purchasing, Supply Chain Management, Procurement  Processes: 4.0 Deliver Products and Services, 4.2 Procure materials and services, 4.2.2 Select suppliers and develop/maintain contracts, 4.2.4 Appraise and develop suppliers 
  • Relevance: 77%
  • Member Price: FREE
  • Nonmember Price: Download FREE
Best Practices in Process Improvement: The Seven Tenets of Process Management

The goal of process management is to make the organization better—to give it a stronger position in the marketplace, to grow a work force of engaged and motivated employees, to increase productivity and quality, and ...

Type: Best Practices and Business Drivers  Topics: Continuous Improvement, Business Excellence, Process, Lean, Quality, Process Improvement, Six Sigma, Process Management, Total Quality Management (TQM), Project Management, Organization and Management  Processes: 12.4.1.1 Select process improvement methodology, 12.4 Manage change, 12.4.1 Plan for change, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3 Implement change, 12.4.4.1 Monitor improved process performance, 12.4.4 Sustain improvement, 12.4.4.3 Take corrective action as necessary 
  • Relevance: 69%
  • Member Price: FREE
The Human Development Value Stream

Organizations need to recognize the emotional side of Lean initiatives and bring that relational component into their practice of Lean.

Type: Presentations  Topics: Lean, Business Excellence, Quality, Change Management, Organization and Management, Safety and compliance, Human Capital Management, Employee Training & Development, Learning management systems  Processes: 1.1.3.5 Identify enterprise core competencies, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.4.1 Align stakeholders around strategic vision, 1.1.4 Establish strategic vision, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.1.1.1 Establish performance measures, 12.1.1 Create enterprise measurement systems model, 12.4.2.3 Develop training plan, 12.4 Manage change, 12.4.2 Design the change, 12.4.3.1 Create commitment for improvement/change, 12.4.3 Implement change, 12.4.3.3 Support transition to new roles or exit strategies for incumbents, 12.4.1.12 Identify barriers to change, 12.4.1 Plan for change  Industry: Healthcare, Medical Equipment 
  • Relevance: 68%
  • Member Price: FREE
The Human Development Value Stream (Slides)

Organizations need to recognize the emotional side of Lean initiatives and bring that relational component into their practice of Lean.

Type: Presentations  Topics: Lean, Business Excellence, Quality, Change Management, Organization and Management, Safety and compliance, Human Capital Management, Employee Training & Development, Learning management systems  Processes: 1.1.3.5 Identify enterprise core competencies, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.4.1 Align stakeholders around strategic vision, 1.1.4 Establish strategic vision, 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.1.1.1 Establish performance measures, 12.1.1 Create enterprise measurement systems model, 12.4.2.3 Develop training plan, 12.4 Manage change, 12.4.2 Design the change, 12.4.3.1 Create commitment for improvement/change, 12.4.3 Implement change, 12.4.3.3 Support transition to new roles or exit strategies for incumbents, 12.4.1.12 Identify barriers to change, 12.4.1 Plan for change  Industry: Healthcare, Medical Equipment 
  • Relevance: 68%
  • Member Price: FREE
Supplier Relationship Management: Collaboration for Win-Win Competitive Advantage (Report Overview)

This overview of APQC's best practices report Supplier Relationship Management: Collaboration for Win-Win Competitive Advantage highlights 10 best practices from leading organizations that have designed, ...

Type: Articles and White Papers  Topics: Lean, Business Excellence, Quality, Sourcing, Supply Chain Management, Procurement, Supplier Relationship Management, Six Sigma, Supplier Partnerships  Processes: 4.0 Deliver Products and Services, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.1.4.3 Collaborate with suppliers, 4.1.4 Create and manage master production schedule, 4.2.2 Select suppliers and develop/maintain contracts, 4.2 Procure materials and services, 4.2.4 Appraise and develop suppliers 
  • Relevance: 65%
  • Member Price: FREE
APQC/AME Benchmarking CoP Webinar: 2010 AME Manufacturing Excellence Award Winner DJO Global, Inc.

This Webinar produced by APQC and AME (the Association for Manufacturing Excellence) includes a presentation by Jerry M. Wright of DJO Global, Inc., a winner of the AME Manufacturing Excellence Award.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Lean, Business Excellence, Quality  Processes: 4.0 Deliver Products and Services, 4.3 Produce/Manufacture/Deliver product, 4.3.1 Schedule production, 4.3.2 Produce product, 4.3.4 Perform quality testing, 4.3.5 Maintain production records and manage lot traceability 
  • Relevance: 63%
  • Member Price: FREE
APQC/AME Benchmarking CoP Webinar: 2010 AME Manufacturing Excellence Award Winner Parker Hannifin Hydraulic Filter Division

This Webinar produced by APQC and AME (the Association for Manufacturing Excellence) includes a presentation by Tom Albaugh and Greg Eckhart of Parker Hannifin Hydraulic Filter Division, a winner of the AME ...

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Lean, Business Excellence, Quality  Processes: 4.0 Deliver Products and Services, 4.3 Produce/Manufacture/Deliver product, 4.3.1 Schedule production, 4.3.2 Produce product, 4.3.4 Perform quality testing, 4.3.5 Maintain production records and manage lot traceability 
  • Relevance: 63%
  • Member Price: FREE
APQC/AME Benchmarking CoP Webinar: 2010 AME Manufacturing Excellence Award Winner Parker Hannifin Hydraulic Filter Division (Slides)

This Webinar produced by APQC and AME (the Association for Manufacturing Excellence) includes a presentation by Tom Albaugh and Greg Eckhart of Parker Hannifin Hydraulic Filter Division, a winner of the AME ...

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Lean, Business Excellence, Quality  Processes: 4.0 Deliver Products and Services, 4.3 Produce/Manufacture/Deliver product, 4.3.1 Schedule production, 4.3.2 Produce product, 4.3.4 Perform quality testing, 4.3.5 Maintain production records and manage lot traceability 
  • Relevance: 63%
  • Member Price: FREE
APQC/AME Benchmarking CoP Webinar: 2010 AME Manufacturing Excellence Award Winner DJO Global, Inc. (Slides)

This Webinar produced by APQC and AME (the Association for Manufacturing Excellence) includes a presentation by Jerry M. Wright of DJO Global, Inc., a winner of the AME Manufacturing Excellence Award.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Lean, Business Excellence, Quality  Processes: 4.0 Deliver Products and Services, 4.3 Produce/Manufacture/Deliver product, 4.3.1 Schedule production, 4.3.2 Produce product, 4.3.4 Perform quality testing, 4.3.5 Maintain production records and manage lot traceability 
  • Relevance: 63%
  • Member Price: FREE
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