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Program Management Offices in Best-Practice Product Development Organizations

This finding from APQC’s Best Practice Report New Product Development: Embracing an Adaptable Process examines how best-practice organizations identify a clear process owner for NPD to provide consistency, ...

Type: Best Practices and Business Drivers  Topics: Business Excellence, Process Management, Process, Project Management, Product Development, Supply Chain Management  Processes: 2.0 Develop and Manage Products and Services, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 2.1.5.1 Introduce new products/services, 2.1.5 Manage product and service life cycle, 2.2.1 Design, build, and evaluate products and services, 2.2 Develop products and services  Industry: Chemicals, Electronics, Medical Equipment, Telecommunication 
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APQC's 2011 Process Conference Presentations and Slides (Collection)

APQC's 2011 Process Conference featured a variety of process management experts, who shared practical insights about how they do everything from process design and framework implementation to hosting Kaizen events ...

Type: Product Collection  Topics: Business Process Management (BPM), Business Excellence, Process, Process Improvement, Process Management  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5.1 Evaluate breadth and depth of organizational structure, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3.2 Reengineer business processes and systems, 12.4 Manage change, 12.4.3 Implement change  Industry: Aerospace, Computers, Consulting/Consultants, Durable Goods, Electronics, Energy and Utility, Engineering, Government/Military, Healthcare, Instrumentation, Machinery, Machinery Equipment, Medical Equipment, Pharmaceutical, Professional Services/Business Services, Semiconductors, Telecommunication, Textile 
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The Intel Quality Award

The Intel Quality Award (IQA) is awarded to groups within Intel that innovate, pursue continuous improvement, and uphold the organization's core values.

Type: Case Studies  Topics: Local/State/National Quality Awards, Business Excellence, Quality, Quality Assessment, Recognition and Rewards Programs, Human Capital Management, Rewards and Recognition Programs  Processes: 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 6.4.1.6 Reward and motivate employees, 6.4 Reward and retain employees, 6.4.1 Develop and manage reward, recognition, and motivation programs  Industry: Computers, Electronics, Semiconductors, Telecommunication 
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How Intel Rewards Continuous Improvement and Connects Employees to Best Practices

Intel is the world’s largest semiconductor chip maker, designing and manufacturing a range of computing and communications products.

Type: Case Studies  Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Local/State/National Quality Awards, Quality, Quality Assessment, Recognition and Rewards Programs, Human Capital Management, Rewards and Recognition Programs, Portals and Collaboration, Knowledge and Information Management, Information Technology  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4 Conduct competitive benchmarking, 12.3.4.3 Identify specific IT requirements, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 6.4.1.6 Reward and motivate employees, 6.4 Reward and retain employees, 6.4.1 Develop and manage reward, recognition, and motivation programs  Industry: Computers, Electronics, Semiconductors, Telecommunication 
  • Relevance: 73%
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2011 New Product Development Best Practices, Benchmarks, and Metrics

To improve and optimize new product development, organizations typically need two things: best practices with clear commentary, and quantitative data to back up those practices.

Type: Product Collection  Topics: New Product Development, Product Development, Project Management  Processes: 2.1 Manage product and service portfolio, 2.0 Develop and Manage Products and Services, 2.1.5.1 Introduce new products/services, 2.1.5 Manage product and service life cycle, 2.2.1 Design, build, and evaluate products and services, 2.2 Develop products and services, 2.2.3 Prepare for production  Industry: Chemicals, Electronics, Medical Equipment, Telecommunication 
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TreePad Versions of APQC's Cross-Industry and Industry-Specific Process Classification Framework (PCF)

This collection contains TreePad (.hjt) versions of APQC's Process Classification Framework (PCF) , including the cross-industry and industry-specific versions.  TreePad files and allow you to store notes and ...

Type: Product Collection  Topics: Business Process Management (BPM), Business Excellence, Process, Process Management, Organization Structures, Organization and Management  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.0 Develop Vision and Strategy, 1.2 Develop business strategy  Industry: Aerospace, Automotive, Broadcasting/Radio/TV/Cable/Media, Consumer Products/Packaged Goods, Energy and Utility, Financial Services/Banking, Petroleum/Oil/Gas, Pharmaceutical, Telecommunication 
  • Relevance: 69%
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APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions

This collection contains links to all the most recent PDF versions of APQC's Process Classification Framework (PCF), including the cross-industry framework and all industry-specific versions.  For more information ...

Type: Product Collection  Topics: Business Process Management (BPM), Business Excellence, Process, Process Management, Organization Structures, Organization and Management  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 1.0 Develop Vision and Strategy, 1.2 Develop business strategy  Industry: Aerospace, Automotive, Broadcasting/Radio/TV/Cable/Media, Consumer Products/Packaged Goods, Energy and Utility, Financial Services/Banking, Petroleum/Oil/Gas, Pharmaceutical, Telecommunication 
  • Relevance: 69%
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Successful Financial Planning and Analysis at AT&T

To satisfy shareholders, auditors, and boards of directors, organizations must provide granular analysis of past performance and reliable profitability forecasts.

Type: Case Studies  Topics: Accounting, Finance and Accounting, Forecasting, Planning, budgeting, and forecasting, Budgeting, Financial Analytics, Performance Management, Capital Planning/Allocation  Processes: 8.1.1 Perform planning/budgeting/forecasting, 8.0 Manage Financial Resources, 8.1 Perform planning and management accounting, 8.1.1.1 Develop and maintain budget policies and procedures  Industry: Telecommunication 
  • Relevance: 67%
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A Catalyst for Continuous Improvement: The Intel Quality Award (Slides)

Increasing quality and growing a quality-oriented mindset within an organization requires a comprehensive, well-rounded approach.

Type: Presentations  Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Local/State/National Quality Awards, Quality, Quality Assessment, Recognition and Rewards Programs, Human Capital Management, Rewards and Recognition Programs, Portals and Collaboration, Knowledge and Information Management, Information Technology  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4 Conduct competitive benchmarking, 12.3.4.3 Identify specific IT requirements, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 6.4.1.6 Reward and motivate employees, 6.4 Reward and retain employees, 6.4.1 Develop and manage reward, recognition, and motivation programs  Industry: Computers, Electronics, Semiconductors, Telecommunication 
  • Relevance: 64%
  • Member Price: FREE
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A Catalyst for Continuous Improvement: The Intel Quality Award

Increasing quality and growing a quality-oriented mindset within an organization requires a comprehensive, well-rounded approach.

Type: Presentations  Topics: Benchmarking, Business Excellence, Continuous Improvement, Process, Local/State/National Quality Awards, Quality, Quality Assessment, Recognition and Rewards Programs, Human Capital Management, Rewards and Recognition Programs, Portals and Collaboration, Knowledge and Information Management, Information Technology  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.2 Create baselines for current processes, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.2.2 Develop benchmarking capabilities, 12.2.3.3 Measure performance against benchmarks, 12.2.3 Conduct process benchmarking, 12.2.4 Conduct competitive benchmarking, 12.3.4.3 Identify specific IT requirements, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 6.4.1.6 Reward and motivate employees, 6.4 Reward and retain employees, 6.4.1 Develop and manage reward, recognition, and motivation programs  Industry: Computers, Electronics, Semiconductors, Telecommunication 
  • Relevance: 64%
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  • Nonmember Price: Download FREE
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