Most sizeable companies have long ago outsourced the job of creating, printing, and distributing paychecks.

Prepared from APQC’s Open Standards Benchmarking payroll processing survey , this article gathers the key performance indicators (KPI), measuring cost effectiveness and cycle time, for completing the process of ...

When implementing process frameworks to boost business performance, organizations should know their current capabilities and the next level of maturity they can strive for.

Selecting the best technology and other tools to support the implementation and maintenance of a process framework is critical.

Many organizations adopt frameworks as part of an enterprise-wide restructuring effort. But adopting a framework at any level of an organization, in any particular department, can yield substantial gains.

Most process frameworks are implemented for use in content management, benchmarking, and/or process design.

This presentation looks at the evolution of best practice transfer within Alcoa World Alumina and why continued investments in this field are paying such larger dividends.

More and more organizations are starting to embrace communities of practice as entities that allow employees worldwide to interact, ask questions, share resources, and work collaboratively toward solutions.

APQC’s 2010 study on communities, Positioning Communities of Practice for Success , identified seven critical success factors that support effective community programs.