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Payroll Management: Cost, Solution, and Risk

Most sizeable companies have long ago outsourced the job of creating, printing, and distributing paychecks.

Type: Articles and White Papers  Topics: Payroll, Finance and Accounting  Processes: 7.0 Manage Information Technology, 8.5 Process payroll, 8.0 Manage Financial Resources, 6.4.4 Administer Payroll, 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees  Industry: Machinery, Machinery Equipment, Metals, Rubber & Plastics, Steel, Stone/Glass/Clay/Concrete, Textile, Warehousing 
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APQC/AME Benchmarking CoP Webinar: Daman Products Company (Slides)

Fresh, simple thinking about improvement can pay off. Larry Davis presents Daman’s story of continuous improvement over the last 15 years.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Production Management  Processes: 4.0 Deliver Products and Services, 4.3 Produce/Manufacture/Deliver product, 4.3.1 Schedule production, 4.3.2 Produce product  Industry: Engineering, Machinery Equipment 
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APQC/AME Benchmarking CoP Webinar: Daman Products Company

Fresh, simple thinking about improvement can pay off. Larry Davis presents Daman’s story of continuous improvement over the last 15 years.

Type: Presentations  Topics: Lean, Supply Chain Management, Manufacturing, Production Management  Processes: 4.0 Deliver Products and Services, 4.3 Produce/Manufacture/Deliver product, 4.3.1 Schedule production, 4.3.2 Produce product  Industry: Engineering, Machinery Equipment 
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Technology Enables Payroll Top Performance

Prepared from APQC’s Open Standards Benchmarking payroll processing survey , this article gathers the key performance indicators (KPI), measuring cost effectiveness and cycle time, for completing the process of ...

Type: Articles and White Papers  Topics: Payroll, Finance and Accounting  Processes: 7.0 Manage Information Technology, 8.5 Process payroll, 8.0 Manage Financial Resources, 6.4.4 Administer Payroll, 6.0 Develop and Manage Human Capital, 6.4 Reward and retain employees  Industry: Machinery, Machinery Equipment, Metals, Mining, Rubber & Plastics, Steel, Stone/Glass/Clay/Concrete, Textile, Warehousing 
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Technical Talent Management - Caterpillar Case Study

​Technical workers--analytical, engineering, mathematical, research and development, scientific, and technology employees--look for different things from their employers.

Type: Case Studies  Topics: Employee Training & Development, Human Capital Management, Rewards and Recognition Programs, Recruiting and Staffing  Processes: 6.0 Develop and Manage Human Capital, 6.2 Recruit, source, and select employees, 6.3 Develop and counsel employees, 6.4 Reward and retain employees  Industry: Machinery, Machinery Equipment 
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APQC's 2011 Process Conference Presentations and Slides (Collection)

APQC's 2011 Process Conference featured a variety of process management experts, who shared practical insights about how they do everything from process design and framework implementation to hosting Kaizen events ...

Type: Product Collection  Topics: Business Process Management (BPM), Business Excellence, Process, Process Improvement, Process Management  Processes: 1.1.3.1 Analyze organizational characteristics, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.2.5.1 Evaluate breadth and depth of organizational structure, 1.2.5 Create organizational design (structure, governance, reporting, etc.), 12.1 Create and manage organizational performance strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.4.3.2 Reengineer business processes and systems, 12.4 Manage change, 12.4.3 Implement change  Industry: Aerospace, Computers, Consulting/Consultants, Durable Goods, Electronics, Energy and Utility, Engineering, Government/Military, Healthcare, Instrumentation, Machinery, Machinery Equipment, Medical Equipment, Pharmaceutical, Professional Services/Business Services, Semiconductors, Telecommunication, Textile 
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Key HR Benchmarks at a Glance: Industrial Products Industry

Prepared using APQC’s Benchmarks on Demand tool , this table highlights human capital management benchmarks for organizations in the industrial products industry.

Type: Benchmarks and Metrics  Topics: Human Capital Management  Processes: 6.0 Develop and Manage Human Capital  Industry: Durable Goods, Machinery, Machinery Equipment 
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Sample Cost of Quality Calculations

Calculating the cost of quality is a tricky task. This article offers example calculations and perspectives from other organizations attempting to quantify the value of quality within their businesses.

Type: Benchmarks and Metrics  Topics: Quality Control, Business Excellence, Quality, Measurement, Measurement, Quality Assessment, Quality Measurement  Processes: 1.1.3.2 Create baselines for current processes, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.3 Analyze systems and technology, 1.3.4 Establish high-level measures, 1.0 Develop Vision and Strategy, 1.3 Manage strategic initiatives, 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.2 Establish performance monitoring frequency, 12.1.1.3 Set performance targets, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 4.1.9 Develop quality standards and procedures, 4.0 Deliver Products and Services, 4.1 Plan for and acquire necessary resources (Supply Chain Planning), 4.2.4.4 Monitor quality of product delivered, 4.2 Procure materials and services, 4.2.4 Appraise and develop suppliers, 4.4.4 Ensure quality of service, 4.4 Deliver service to customer  Industry: Aerospace, Computers, Construction, Electronics, Machinery, Machinery Equipment, Mining, Non-Profit, Research Organization, Semiconductors, Service (General) 
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Use Measures to Promote a Culture of Quality

Measures can be motivators. This article describes how organizations can implement measures as part of an effort to develop a culture of quality within the enterprise.

Type: Best Practices and Business Drivers  Topics: Quality Control, Business Excellence, Quality, Change Management, Organization and Management, Measurement, Measurement, Quality Assessment, Quality Measurement, Culture  Processes: 1.1.3.2 Create baselines for current processes, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.3 Analyze systems and technology, 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.2 Establish performance monitoring frequency, 12.1.1.3 Set performance targets, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance  Industry: Computers, Construction, Electronics, Machinery, Machinery Equipment, Mining, Non-Profit, Research Organization, Semiconductors 
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Focus Quality Measures on Value-Added Activities and Core Strategic Objectives

Organizations can measure everything under the sun, but if those measures aren't focused on value-added activities and strategic objectives, the organization may not get the return on investment it desires.

Type: Best Practices and Business Drivers  Topics: Quality Control, Business Excellence, Quality, Strategic Planning, Organization and Management, Measurement, Measurement, Quality Assessment, Quality Measurement  Processes: 1.1.3.2 Create baselines for current processes, 1.1 Define the business concept and long-term vision, 1.1.3 Perform internal analysis, 1.1.3.3 Analyze systems and technology, 1.1.4.1 Align stakeholders around strategic vision, 1.1.4 Establish strategic vision, 1.2.4 Coordinate and align functional and process strategies, 1.0 Develop Vision and Strategy, 1.2 Develop business strategy, 1.3.4 Establish high-level measures, 1.3 Manage strategic initiatives, 12.1.1.1 Establish performance measures, 12.1 Create and manage organizational performance strategy, 12.1.1 Create enterprise measurement systems model, 12.1.1.2 Establish performance monitoring frequency, 12.1.1.3 Set performance targets, 12.2.1 Conduct performance assessments, 12.0 Manage Knowledge, Improvement, and Change, 12.2 Benchmark performance, 12.4.2.6 Establish metrics, 12.4 Manage change, 12.4.2 Design the change, 12.4.3.4 Monitor change, 12.4.3 Implement change, 12.4.4.1 Monitor improved process performance, 12.4.4 Sustain improvement  Industry: Computers, Construction, Electronics, Machinery, Machinery Equipment, Mining, Non-Profit, Research Organization, Semiconductors 
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