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Engagement and Participation for Knowledge Sharing and Collaboration (Collection)
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This collection aggregates content from APQC's Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.
Type: Product Collection Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization- Relevance: 81%
- Member Price: FREE
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Industry: Financial Services/Banking
- Relevance: 77%
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Industry: Financial Services/Banking
- Relevance: 77%
- Transforming the Boundaries of Collaboration Across Financial Regulatory Enterprises
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The Federal Reserve Bank of Cleveland is leading an effort to transform the way that bank examiners from various financial regulatory enterprises collaborate and share knowledge.
Type: Presentations Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change Industry: Financial Services/Banking, Government/Military- Relevance: 76%
- Member Price: FREE
- Nonmember Price: Download FREE
- Engagement and Participation for Knowledge Sharing and Collaboration - Knowledge Transfer Session
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This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.
Type: Presentations Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization- Relevance: 71%
- Member Price: FREE
- External Collaboration: An Emerging Trend
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While collaboration within organizational boundaries has become the norm, APQC believes that secure support for external collaboration may be the "next big thing." Several best-practice organizations in APQC’s ...
Type: Best Practices and Business Drivers Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, Portals and Collaboration, Information Technology Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization- Relevance: 71%
- Member Price: FREE
- Nonmember Price: Download FREE
- Use a Variety of Measures to Assess Knowledge Management Engagement and Impact
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When designing measures for a knowledge management (KM) program, return on investment often takes center stage.
Type: Best Practices and Business Drivers Topics: KM Measures, Knowledge and Information Management, Knowledge Management (KM) Processes: 12.3.3.6 Develop project measures and indicators, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes, 12.3.1.10 Develop strategic measures and indicators, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change Industry: Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military- Relevance: 68%
- Member Price: FREE
- Introduce Knowledge Management Offerings as Part of New-Hire Onboarding
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New-hire onboarding is one of the most effective times to provide employees with information about knowledge management (KM) concepts, tools, and approaches.
Type: Best Practices and Business Drivers Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), Marketing and customer Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas- Relevance: 68%
- Member Price: FREE
- Pilot New Knowledge Management Programs and Develop Advocates
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When launching a knowledge management (KM) initiative, it is crucial to pilot and test new tools and processes well before they are rolled out officially.
Type: Best Practices and Business Drivers Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture Processes: 12.3.4.7 Design and plan launch of KM project, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.8 Deploy the KM project Industry: Consulting/Consultants, Financial Services/Banking, Government/Military, Professional Services/Business Services- Relevance: 67%
- Member Price: FREE
- Deploy a Targeted Communication Plan for Knowledge Management
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Best-practice organizations use a variety of channels—including e-mail, the intranet, and statements from leadership—to promote knowledge management (KM) to employees.
Type: Best Practices and Business Drivers Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer Processes: 12.3.1.8 Develop training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas- Relevance: 67%
- Member Price: FREE