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Engagement and Participation for Knowledge Sharing and Collaboration (Collection)

This collection aggregates content from APQC's Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Product Collection  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 81%
  • Member Price: FREE
Industry: Financial Services/Banking 
  • Relevance: 77%
Industry: Financial Services/Banking 
  • Relevance: 77%
Transforming the Boundaries of Collaboration Across Financial Regulatory Enterprises

The Federal Reserve Bank of Cleveland is leading an effort to transform the way that bank examiners from various financial regulatory enterprises collaborate and share knowledge.

Type: Presentations  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), Portals and Collaboration, Information Technology  Processes: 12.3.3.1 Identify strategic opportunities to apply KM approach(es), 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.0 Manage Knowledge, Improvement, and Change  Industry: Financial Services/Banking, Government/Military 
  • Relevance: 76%
  • Member Price: FREE
  • Nonmember Price: Download FREE
Engagement and Participation for Knowledge Sharing and Collaboration - Knowledge Transfer Session

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

Type: Presentations  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Culture, KM Change Management  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.5 Develop change management plans, 12.3.4.6 Design recognition and reward approaches, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 71%
  • Member Price: FREE
External Collaboration: An Emerging Trend

While collaboration within organizational boundaries has become the norm, APQC believes that secure support for external collaboration may be the "next big thing." Several best-practice organizations in APQC’s ...

Type: Best Practices and Business Drivers  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture, Portals and Collaboration, Information Technology  Processes: 12.3.4.1 Design process for knowledge sharing, capture, and use, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.3 Identify specific IT requirements  Industry: Construction, Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services, Research Organization 
  • Relevance: 71%
  • Member Price: FREE
  • Nonmember Price: Download FREE
Use a Variety of Measures to Assess Knowledge Management Engagement and Impact

When designing measures for a knowledge management (KM) program, return on investment often takes center stage.

Type: Best Practices and Business Drivers  Topics: KM Measures, Knowledge and Information Management, Knowledge Management (KM)  Processes: 12.3.3.6 Develop project measures and indicators, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.5.1 Assess alignment with business goals, 12.3.5 Manage the KM project life cycle, 12.3.5.2 Evaluate impact of KM (strategy and projects) on measures and outcomes, 12.3.1.10 Develop strategic measures and indicators, 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change  Industry: Consulting/Consultants, Engineering, Financial Services/Banking, Government/Military 
  • Relevance: 68%
  • Member Price: FREE
Introduce Knowledge Management Offerings as Part of New-Hire Onboarding

New-hire onboarding is one of the most effective times to provide employees with information about knowledge management (KM) concepts, tools, and approaches.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), Marketing and customer  Processes: 12.3.4.4 Create training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.1.8 Develop training and communication plans, 12.3.1 Develop KM strategy  Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 68%
  • Member Price: FREE
Pilot New Knowledge Management Programs and Develop Advocates

When launching a knowledge management (KM) initiative, it is crucial to pilot and test new tools and processes well before they are rolled out officially.

Type: Best Practices and Business Drivers  Topics: KM Implementation, Knowledge and Information Management, Knowledge Management (KM), KM Culture  Processes: 12.3.4.7 Design and plan launch of KM project, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.4 Design and launch KM projects, 12.3.4.8 Deploy the KM project  Industry: Consulting/Consultants, Financial Services/Banking, Government/Military, Professional Services/Business Services 
  • Relevance: 67%
  • Member Price: FREE
Deploy a Targeted Communication Plan for Knowledge Management

Best-practice organizations use a variety of channels—including e-mail, the intranet, and statements from leadership—to promote knowledge management (KM) to employees.

Type: Best Practices and Business Drivers  Topics: KM Culture, Knowledge and Information Management, Knowledge Management (KM), KM Change Management, Marketing and customer  Processes: 12.3.1.8 Develop training and communication plans, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.1 Develop KM strategy, 12.3.1.9 Develop change management approaches  Industry: Construction, Engineering, Financial Services/Banking, Government/Military, Petroleum/Oil/Gas 
  • Relevance: 67%
  • Member Price: FREE
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