These are slides from APQC’s April 2012 knowledge management (KM) community call.

KPMG recently implemented an enterprise-wide collaboration tool for use both internally and with clients.

As organizations become more dispersed and virtual interaction replaces personal contact, connecting with colleagues and getting answers in real time is challenging.

​Technical workers--analytical, engineering, mathematical, research and development, scientific, and technology employees--look for different things from their employers.

This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Engagement and Participation for Knowledge Sharing and Collaboration Collaborative Benchmarking study.

While collaboration within organizational boundaries has become the norm, APQC believes that secure support for external collaboration may be the "next big thing." Several best-practice organizations in APQC’s ...

During APQC’s Collaborative Benchmarking study Engagement and Participation for Knowledge Sharing and Collaboration , the research team identified 17 best practices for increasing employee engagement and ...