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Program Management Offices in Best-Practice Product Development Organizations

This finding from APQC’s Best Practice Report New Product Development: Embracing an Adaptable Process examines how best-practice organizations identify a clear process owner for NPD to provide consistency, ...

Type: Best Practices and Business Drivers  Topics: Business Excellence, Process Management, Process, Project Management, Product Development, Supply Chain Management  Processes: 2.0 Develop and Manage Products and Services, 12.1.2 Measure process productivity, 12.0 Manage Knowledge, Improvement, and Change, 12.1 Create and manage organizational performance strategy, 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 2.1.5.1 Introduce new products/services, 2.1.5 Manage product and service life cycle, 2.2.1 Design, build, and evaluate products and services, 2.2 Develop products and services  Industry: Chemicals, Electronics, Medical Equipment, Telecommunication 
  • Relevance: 79%
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Key Finance Benchmarks at a Glance: Petroleum/Chemicals Industry

Prepared using APQC’s Open Standards Benchmarking in planning and management accounting survey , this table highlights financial management key performance indicator (KPI) benchmarks for organizations in the ...

Type: Benchmarks and Metrics  Topics: Cost Accounting, Finance and Accounting, Accounting, Capital project Accounting, Planning, budgeting, and forecasting  Processes: 8.1 Perform planning and management accounting, 8.0 Manage Financial Resources, 8.4 Manage fixed-asset project accounting  Industry: Chemicals, Energy and Utility, Petroleum/Oil/Gas 
  • Relevance: 77%
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Industry: Chemicals 
  • Relevance: 76%
Key HR Benchmarks at a Glance: Petroleum/Chemical Industry

Prepared using APQC’s Benchmarks on Demand tool, this table highlights human capital management benchmarks for organizations in the petroleum/chemical industry.

Type: Benchmarks and Metrics  Topics: Human Capital Management  Processes: 6.0 Develop and Manage Human Capital  Industry: Chemicals, Petroleum/Oil/Gas 
  • Relevance: 69%
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2011 New Product Development Best Practices, Benchmarks, and Metrics

To improve and optimize new product development, organizations typically need two things: best practices with clear commentary, and quantitative data to back up those practices.

Type: Product Collection  Topics: New Product Development, Product Development, Project Management  Processes: 2.1 Manage product and service portfolio, 2.0 Develop and Manage Products and Services, 2.1.5.1 Introduce new products/services, 2.1.5 Manage product and service life cycle, 2.2.1 Design, build, and evaluate products and services, 2.2 Develop products and services, 2.2.3 Prepare for production  Industry: Chemicals, Electronics, Medical Equipment, Telecommunication 
  • Relevance: 69%
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Improving Collaboration for Product and Service Development (Collection)

This collection contains APQC's Best Practices Report on Improving Collaboration for Product and Service Development  and related content items.

Type: Product Collection  Topics: Product Development  Processes: 2.0 Develop and Manage Products and Services, 2.2 Develop products and services  Industry: Chemicals, Computers, Electronics 
  • Relevance: 64%
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Case Studies on Communities of Practice

This collection contains APQC’s in-depth case studies on communities of practice at best-practice organizations.

Type: Product Collection  Topics: KM Strategy, Knowledge and Information Management, Knowledge Management (KM), KM Implementation, KM Culture, KM Change Management  Processes: 12.3.1 Develop KM strategy, 12.0 Manage Knowledge, Improvement, and Change, 12.3 Develop enterprise-wide knowledge management (KM) capability, 12.3.3 Identify and plan KM projects, 12.3.4 Design and launch KM projects, 12.3.5 Manage the KM project life cycle  Industry: Accounting, Architecture and Design, Automotive, Chemicals, Construction, Consulting/Consultants, Electronics, Engineering, Financial Services/Banking, Government/Military, Metals, Mining, Non-Profit, Petroleum/Oil/Gas, Professional Services/Business Services 
  • Relevance: 61%
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Using Customer Segmentation to Innovate

Customer segmentation is about more than marketing. It can translate into better new product/service development and innovation.

Type: Articles and White Papers  Topics: Customer Relationship Management, Customer-focused Processes and Functions, Customer Segmentation, Product and Service Innovation, Innovation  Processes: 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 2.2.2.2 Conduct customer tests and interviews, 2.2 Develop products and services, 2.2.2 Test market for new or revised products and services, 3.1.1.2 Identify market segments, 3.1 Understand markets, customers, and capabilities, 3.1.1 Perform customer and market intelligence analysis, 3.1.2.2 Determine target segments, 3.1.2 Evaluate and prioritize market opportunities, 3.1.2.3 Prioritize opportunities consistent with capabilities and overall business strategy, 3.2.1.2 Develop value proposition including brand positioning for target segments, 3.2 Develop marketing strategy, 3.2.1 Define offering and customer value proposition, 3.2.1.3 Validate value proposition with target segments  Industry: Chemicals, Consumer Products/Packaged Goods, Electronics, Entertainment, Financial Services/Banking, Hospitality, Printing & Publishing, Restaurant 
  • Relevance: 61%
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Successfully Embedding Innovation: Strategies and Tactics (Collection)

This collection contains the Best Practices Report, case studies, and list of findings from APQC's Successfully Embedding Innovation: Strategies and Tactics Collaborative Benchmarking study.

Type: Product Collection  Processes: 2.0 Develop and Manage Products and Services, 12.4 Manage change, 12.0 Manage Knowledge, Improvement, and Change, 2.1.2.2 Identify potential new products and services, 2.1 Manage product and service portfolio, 2.1.2 Define product/service development requirements, 2.1.4 Confirm alignment of product/service concepts with business strategy  Industry: Chemicals, Computers, Consulting/Consultants, Electronics, Medical Equipment 
  • Relevance: 59%
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World-Class Leadership: Identifying, Assessing, and Developing High-Potential Talent (Collection)

This collection contains the best practices report, study overview, and case studies from APQC's World-Class Leadership: Identifying, Assessing, and Developing High-Potential Talent  Collaborative Benchmarking s ...

Type: Product Collection  Topics: Leadership Development, Human Capital Management, Employee Training & Development, Succession Planning  Processes: 6.0 Develop and Manage Human Capital, 6.3.2 Manage employee performance, 6.3 Develop and counsel employees, 6.3.4 Manage employee development  Industry: Aerospace, Chemicals, Consumer Products/Packaged Goods, Government/Military, Medical Equipment, Pulp and Paper, Retail/Catalog/Mail Order, Rubber & Plastics, Security Systems, Wholesale Distribution 
  • Relevance: 59%
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